Great minds think alike

When searching files, results only appear if the searched term/s are a whole word in the file name. For example, entering the term "glass" will show the file "Glass Cup" as a result, but not the file "I need glasses". It definitely should show every file that contains the searched terms, even if it's part of a larger term. ...read more

Currently, the file preview makes very bad use of screen space:   It's hard to see anything in this window, even with small documents.   The value of having a "preview" per se is negated by the fact that still the entire file needs to be downloaded, so why not just display the file using the entire screen?     (at that point, the question comes up whether the UI elements are even needed or whether the file could just be downloaded and displayed with "Content-Disposition: inline") ...read more

It would be helpful to be able to add an attachment from the "Create [Object]" record form. Currently, when creating an object record (i.e. a ticket), users must create the object record, go into the new record, and then attach the file. It would streamline the process and save time to be able to attach the file during the initial record creation step.   I see that there are already enhancements being made to the functionality of attachments (see the thread linked below). Perhaps this could be a part of that.  HubSpot Community - Attachments Section Improvements - HubSpot Community ...read more

When you upload files to HubSpot via a landing page, email, social post, etc., the default File URL Visibility is "Public".   I wouldn't want every image (or PDF) I upload to be indexed by search engines.   Yes, we are now able to adjust this setting for HubSpot Files, but this is not scalable when you're uploading a dozen images to HubSpot a week.   I would like to see an option to set the default URL visibility of our uploads to "Public - no index" (or "Private"). ...read more

I have uploaded several similar files for my sales team, and added them all to a named FOLDER for easy reference/access. It would be great to be able to access the URL for the entire FOLDER (not just the individual files) and share the folder domain with my team ...read more

Hello, we are new to Hubspot, for our working process it would be nice to have a possibility to search through hubspot based on the filename of object / attachment. E.G. the attachment is invoice, that have the specific filename, and we would like to search the attachment - and see the deal, which is connected to; or... searching the files with filename - after showing the file properties - we can see the deal connected to this file.    thanks ...read more

Dear HubSpot Community,   I'm excited to share an idea that promises to enhance our client engagement and streamline our field operations. Direct image upload and categorization within HubSpot could be a game-changer for both our service technicians and sales teams. Here's how: For Service Technicians: A technician encounters an intricate wiring issue. They snap a photo, upload it to the client's profile, and tag it to the issue within HubSpot. When the client calls for support, our team can instantly reference the image, leading to a faster and more accurate diagnosis. For Sales Teams: During a site visit for a potential project, our team captures photos of the space. These images are directly linked to the deal card in HubSpot. The images can be automatically included in email templates or snippets via a personalized property, giving clients a visual understanding of the proposed solutions. Key Benefits: Quick Access: Images saved to specific properties or as a card within the company view for easy retrieval. Enhanced Communication: Support and sales teams can send images directly to clients/leads, improving clarity in discussions. Efficiency: Images can be automatically added to email templates or snippets, saving time and maintaining consistency. This feature would not only save time but also enhance the quality of our client interactions. Imagine the impact on client satisfaction and the efficiency of our operations.   If you're as excited about this idea as I am, please give it an upvote! Let's bring a more visual and intuitive dimension to our HubSpot experience. ...read more

For folks that are migrating from another web hosting company to hubspot, we wanted a way to omit the "hubfs" from the file name.   For example, currently after you upload an image into a folder, you get the following file URL: https://yoursite.com/hubfs/yourfilename.png   We would like it to actually be "https://yoursite.com/yourfilename.png".   This way, we can simply upload our files from our current hosting company into hubspot and not have to modify any of our current links.   In addition, people who are ocd like me can have a more clean and easier way to find files.   Thanks! ...read more

It would be helpful if attachments could be renamed once uploaded. This helps if there is an addendum or renewal to a contract and previous contracts need to have a more specific name. ...read more