HubSpot Ideas

Search HubSpot Ideas or Create Idea
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Status: Idea Submitted
erica11
Submitted by on ‎Jun 8, 2021 9:34 PM

Turn on associate contacts without creating companies

We would like to be able to automatically associate contacts with companies without it creating companies.

 

At the moment, the two are linked - you can only associate contacts with companies if you also let HubSpot create companies.

 

These should be able to be turned on separately so it does not create duplicate companies. We turned this on and there were so many duplicates created due to slightly different domains. 

See more ideas labeled with:
3 Replies
AnnieRECIPE
Contributor | Platinum Partner
Contributor | Platinum Partner
‎Jun 8, 2021 9:37 PM

YES! This is an awesome idea! And great use case here. 

 

MStewart76
Contributor
‎Nov 23, 2021 9:27 PM

Please let this happen HubSpot!

MPackard
Participant
‎Feb 1, 2024 2:03 PM

This has been a huge issue for my company (and many other hubspot admin I have spoken with at other companies as well) 

 

  • We absolutely want to have "automatically associate contacts with companies" ON 
  • We rarely, if ever, want to automatically create NEW companies when email domain doesn't exactly match the website domain of the company.
    • This causes HIGH volume of duplicate companies to be created which causes all sorts of downstream issues for users and requires constant management to merge these erreneous and duplicate companies
    • If we turn this setting off altogether, then it causes even more issues as contacts are not automatically associated when they do match so it creates quite a catch 22.

Please split off this functionality into (2) unique check boxes!