HubSpot Ideas

DarylWui

Report on tracking agents offline/online availability on Conversations tool

Hi team,

Filing this feature request on behalf of a customer, as based on this community post:https://community.hubspot.com/t5/Tickets-Conversations/Report-to-see-when-chatbot-is-online-offline/...

Hoping we can see this report be something that our team can build for more meaningful analysis for users who have agents on our Conversations tool on HubSpot.

1 Reply
NBoorman
Member

Hi, Does this feature request have a prioritisation or a proposed work around of any sort please?