Please make it so we can change the default Task association feature.
Currently, no matter where a task is created (Company, Deal, Contact or Ticket Record), it automatically associates the task with all of those objects and the 5 most recent Deals or Tickets.
There should be a global setting to change this behavior.
I completely agree. We use tasks in tickets, where we have workflows creating tasks in the ticket.
The next activate date that is set based on the task is used in a 'date due' property that we have created.
Where the ticket associates tasks that are on the contact/company automatically, it is messing this up as the next activity date gets impacted by the company/contact task where we only want it to use the ticket tasks.
Therefore if we could have a system setting to stop contact/company tasks automatically being associated to new tickets etc, that would be extremely useful.
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