HubSpot Ideas

ttopfer

Build a Customer Forum

Since Hubspot has this Community Forum, wouldn't it be cool if we could offer this same functionality to our clients? We want to be able to allow our customers to provide ideas and feedback and vote on these and receive comms from us about them - just like this very forum!

 

C'mon Hubspot, add this to your Customer Service tools please.

28 Replies
JJones52
Member

I actually keep thinking I see the funcionality, but instead it is support form..not forum!  We want a forum that is inside Hubspot as well!

CWardle
Participant

This would be a fantastic add-on for our company and especially looking to expand further with our tech across AP / Global without adding more software subscriptions for franchisees to self-help and reduce ticket requests. 

Per this post here, HubSpot utilise an integration with Khoros for their own communities - would be great if it was built in-house rather than externally but at least there's a solution over Zendesk. 

Ffromtapouts
Member

this would be very useful to have a community forum/ discussion tool thats integrateble (for example with in the knowledge base). 

麻村田
Member

Go for it!

Shota_Tsujino
Member

GOGO!!!!

SPena8
Member

We were given the impression that HubSpot had one, not realizing that it's a 3rd party one. HubSpot definitely needs one, especially as more solutions are headed that way.

louischausse
Key Advisor | Platinum Partner

In the meantime we could develop one using CMS Hub that would be fully integrated with HubSpot CRM.

CMichelon
Member

Hello, does anyone have the Cohortium forum solution connected to HubSpot?

Have you tried this solution before? https://cohortium.io/