Hi guys, So, recently I've noticed that hubspot is grabbing incoming email and logs them into the CRM. Normally, logged emails are those which you start by tracking and logging checks, which only starts once YOU initiate the email, and the repl read more

I've tried setting up the never log feature to exclude a few email addresses (for a few of our team's personal emails that we often use to testing and that we don't want ending up in our dashboards) and everything is still getting logged and tracked read more

Hi folks, Just wanted to check if anyone has incurred a similar case — Today I have 46 email open events logged in my activity feed, with the exact same timestamp of '12:40pm'. This is a bit sketchy, a read more

I have the Chrome Hubspot Gmail extension. I just got an email from one of my contacts; I'd like to record that email in Hubspot. How can I do it with the extension? I know how to track & record _outgoing_ emails, just not how to do this tas read more

I've been struggling with a recurring issue in my Hubspot Gmail Extension for several weeks now, and only recently have I been able to identify the issue. That said, now that I know the cause of the problem, it still isn't clear how to fix it. Any h read more

Why when I open an email in Outlook it isnt showing up as an Open?

I've connected my Hubspot to my gmail account. But it's pull "all" emails into Hubspot which is not useful to me. For tracking email in Hubspot, I only want that for the contacts I have in Hubspot. Can that be done?

I have the Gmail Extension on and it prompts me to track each email. It seems connected to HubSpot - I can click through from any email and start a new deal etc. However NONE of the emails are showing up in conversations. I'm at my wits end - have t read more

Hello! I and my company are using email the HubSpot Sales extensions for Gmail to track email openings but for some reason, the metrics are very exaggerated with like 50 openings per email in cases we are 100% this is not the case. Does anyone read more

Generally the Gmail email logging works well. HOWEVER, I happen to have two (2) emails from two different companies that under no conditions are being added to Hubspot. I spoke with 4 Hubspot representatives so far, with no root cause identifi read more

I'm using the free plan and have a question I only get a notification when an email is opened the first time. What happens when the email is opened more than once/multiple times? Wouldn't therer be notifications each time the email is opened or read more

Wondering if any progress has been made on this front. I see in 2017 your response was that it was on the app developers, but they’ve since introduced “add-on” functionality for companies like Slack and many others. Wondering if Hubspot is going to j read more