Currently, when Hubspot tracks my emails it is assigning every contact in my inbox as a LEAD inside of Hubspot. The challenge is that then my dentist, accountant, vendors, all become LEADS. Is there a way to maintain tracking but not have the r read more

Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the read more

Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin read more

The problem encountered this Tuesday, the solution to which was apparently provided with version 2.9.0.14348, did not resolve the problem. Our users are still experiencing significant slowdowns following an increase in CPU when activating the exten read more

When I browse sent emails, I don't see the sidebar being populated with the contact info anymore. Reboot, disable/enable extension, etc What else to do?

Hi, in the above image, i cannot find the add option for my email. why is it not showing the options?

I'm writing to criticize the recent change to the Gmail sales extension. Now you cannot navigate to the hubspot record for the deal or contact from within your Gmail inbox. Instead, you can only change associations. This was a feature that we relied read more

Has anyone had an issue with their Gmail not being able to find records to log an email against? The inbox has been connected properly, and user permissions are not an issue. Log and Track are options, but no records are found to connect the read more

Hi, since few days, my Gmail account is blocked after few seconds and I get this message: "Page unresponsive". When I deactivate the Hubspot extension, the problem disappears. Does anyone experience this ? I have tried to deinstall and reinstall the read more

Hubspot Sales Chrome extension for Gmail is setting the contact status to Non-marketing when it creates contacts. The extension is also changing contact status from Marketing to Non-marketing and adding a note like this to the property history: read more

Following Situation: Using Google Work Space: 1. Klicking the Hubspot Extension Icon in Gmail indicates that there is not link to hubspot 2. Kick to connect opens hubspot Login Form 3. Login is confir read more

Hi, I've been using the Gmail extension for 1-1 emails for about a year now. As of this morning when I try to send any emails Gmail warns me of potential phishing: Deceptive site ahead Attackers on t.sidekickopen08-eu1.com may trick you read more