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EKent on April 18, 2024
My company email looks fine in HubSpot but in Outlook, the formatting is completely off. Can someone help please? Thank you
0 upvote
2 Replies
Hall of Famer | Partner
April 18, 2024 12:36
Hi @EKent , HubSpot has an explanatory article on this topic: https://knowledge.hubspot.com/marketing-email/emails-look-different-in-outlook ...read more
Schriër on April 15, 2024
I'd like to have a french/english newsletter, how we usually set it up on Mailchimp is by linking two newsletters together via a button at the top (exmample attached). However when trying to link newsletter to eachother in HubSpot it doesn't wo read more
0 upvote
1 Reply
Hall of Famer | Partner
April 15, 2024 11:31
Hi @Schriër , HubSpot does not have a default feature for this but you can work around this by creating a web version for an email and linking...read more
JLane1 on April 03, 2024
When a user requests their data is deleted we receive the standard 'Confirm your delete request' email. This email isn't branded as per our standard email template design/branding. The only option is the business logo at the top of the email. I read more
Community Manager
April 16, 2024 11:37
Hey @JLane1 , I want to share this knowledge base with more information about it. Kindly, Pam
Solved
NBailliache on April 01, 2024
Hello, I have a newsletter i'm sending weekly with hubspot and I would like to create a rudimentary re ferral program. I have a startup I would rather not have to pay for an affiliate software. I'm thinking super basic, So I need - Unique read more
0 upvote
3 Replies
Accepted Solution
Top Contributor
April 02, 2024 08:27
Sorry, no. I mean a custom report in HubSpot. Here is a video walking through how I built the one I included in the screenshot: https://drive.googl...read more
ajinkyamurtey on March 28, 2024
Hello, I want to know how can I enable custom fonts for the email copy? I have the fonts how can I get those added in HubSpot so that every new email I create has our fonts on it. Can anyone advise the steps to enable fonts here. Those are no read more
0 upvote
1 Reply
Community Manager
March 29, 2024 10:00
Hey @ajinkyamurtey , Happy Friday! I want to share this knowledge base here with more information. The fonts available for content in HubS...read more
Solved
ayotundeojo on March 18, 2024
I can't edit emails and keep gettting this "Email editing isn't available right now" error after a number of days, the editing functions are greyed out and I can't make any adjustments
1 upvote
3 Replies
Accepted Solution
Key Advisor | Diamond Partner
March 18, 2024 06:00
Hey @ayotundeojo Kindly check the user's permissions in your account whether you have access to edit emails?: https://knowledge.hubspot.com...read more
Solved
IuliaArtean on March 12, 2024
Hello, Is there a way I can swap one published email created with a template to another template that I want? I want to avoid creating the emails from scratch. Thanks, Iulia A
1 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 12, 2024 08:14
Hi @IuliaArtean , If you're using custom coded email templates , yes, in that case you could do so in the settings tab of the email editor. I...read more
Solved
Linah4 on March 11, 2024
Hello, I have four types of emails that my HubSpot contacts can subscribe to. Initially, they can subscribe to any of these via differnet web forms I have put in place (to get free resources, for example, or just to opt-in). I use a simple email read more
1 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 12, 2024 10:25
@Linah4 the transactional add-on is described here: https://knowledge.hubspot.com/marketing-email/how-to-use-transactional-email-in-hubspot ...read more
Solved
CalvinUlery on March 11, 2024
I have a contact property that is a hex color. Specifically partner_primary_color and want to use/print this in the html of an email as a background color in a "column". I've tried using a <div style="background-color: {{ partner_primary_color }} read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 11, 2024 11:22
@CalvinUlery how exactly are you testing? Are you previewing the email for a contact which has a value in the partner primary color?
JLane1 on March 06, 2024
Hi Is there a way that the link to a file that has been uploaded via a form can be publically visible, rather than someone having to login to see it? The reason being is that I'm sending an email to our internal team (who don't have a Hubspot ac read more
Hall of Famer | Partner
March 06, 2024 06:20
Hi @JLane1 , This is not possible, no, and when you think about probably for the better - as it would otherwise be a data privacy catastrophe ...read more
pinchvalve on February 29, 2024
Is there a way for a non-programmer to add a social share button to an email? This was a built-in function of every other email platform I have used, but is completely missing from HubSpot. I have tried all of the work-around suggestions I found onl read more
0 upvote
3 Replies
Top Contributor
March 05, 2024 16:43
That makes sense, @pinchvalve . HubSpot provides social sharing options with blog posts, but I'm not aware if they provide social sharing modules fo...read more
Solved
CAtallah on February 26, 2024
Hello, I don't know if any of you have experienced this, but we have recently migrated our emails from Mailchimp to Hubspot, and the KPIs are much lower (low open rate, much higher unsubscribe...). I wonder if it's because the new mails sent fro read more
0 upvote
3 Replies
Accepted Solution
Participant
February 27, 2024 08:03
hi @CAtallah we are using hubspot to send the emails last six month but we didn't found this type of issue may be the problem is in your email send...read more
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