Email Marketing Tool

RicardoCampos
Top Contributor

Re-upload files in marketing emails

SOLVE

Hi! Are there any possibility to re-upload a marketing file and not to lose the file url?

 

In sales - documents it´s possible to do that with the re-upload option. 

 

Thanks!

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Re-upload files in marketing emails

SOLVE

Hi @RicardoCampos,

 

When you upload an image in the marketing email editor, HubSpot is storing this file in the file manager. If you want to change the file but keep the URL, you'd have to find it in the file manager (Menu > Marketing > Files and Templates > Files) click on the file (or the 'Details' button). A sidebar on the right should pop up with a 'Replace' button.

 

If you replace the file here, HubSpot will show the new image wherever that URL is currently used.

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
RicardoCampos
Top Contributor

Re-upload files in marketing emails

SOLVE

Thanks @karstenkoehler! True, the option it´s a little bit hidden but it works!!

Regards

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Re-upload files in marketing emails

SOLVE

Hi @RicardoCampos,

 

When you upload an image in the marketing email editor, HubSpot is storing this file in the file manager. If you want to change the file but keep the URL, you'd have to find it in the file manager (Menu > Marketing > Files and Templates > Files) click on the file (or the 'Details' button). A sidebar on the right should pop up with a 'Replace' button.

 

If you replace the file here, HubSpot will show the new image wherever that URL is currently used.

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.