Dashboards & Reporting

mluckx
Member

User's email tracked as other user

SOLVE

Hi Community,

 

I our report dashboard with the graph about "activity leaderboard" something is off.

 

One user's emails (thus activity) is tracked under someone else username.

Did anyone experience this issue and how can I troubleshoot and resolve this?

 

Thanks for the suggestions,

Michaël

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1 Accepted solution
gelflex-cc
Solution
Key Advisor

User's email tracked as other user

SOLVE

@mluckx Please look at each person and the email they have connected.  What browsers are being used? What is your subscription level? Does anyone else have a different subscription level?  Can you post screenshots?

 

Thank you.

View solution in original post

0 Upvotes
1 Reply 1
gelflex-cc
Solution
Key Advisor

User's email tracked as other user

SOLVE

@mluckx Please look at each person and the email they have connected.  What browsers are being used? What is your subscription level? Does anyone else have a different subscription level?  Can you post screenshots?

 

Thank you.

0 Upvotes