Dashboards & Reporting

ThomasNLM
Member

Reporting for recipients who open email more than once?

SOLVE

Hello,

 

I'm trying to create a report for people who have opened my email more than once but who have yet to respond. Does anyone know of a way to do this?

 

Thank you.

0 Upvotes
1 Accepted solution
Solution
Anonymous
Not applicable

Reporting for recipients who open email more than once?

SOLVE

@ThomasNLM you can use the contact properties for recent sales email open date, recent sales email click date, and recent sales email reply date, however there is no way to hone in on how many times a contact has click the email (aside from looking at the individual contact record). 

 

Additionally because the dates will update when new emails are sent, the report (or contact list) would have to be made quickly after the first email is sent. If you're looking to engage with contacts continously in an automated way, sequences might be worth investigating. 

 

Hope that helps!

View solution in original post

0 Upvotes
1 Reply 1
Solution
Anonymous
Not applicable

Reporting for recipients who open email more than once?

SOLVE

@ThomasNLM you can use the contact properties for recent sales email open date, recent sales email click date, and recent sales email reply date, however there is no way to hone in on how many times a contact has click the email (aside from looking at the individual contact record). 

 

Additionally because the dates will update when new emails are sent, the report (or contact list) would have to be made quickly after the first email is sent. If you're looking to engage with contacts continously in an automated way, sequences might be worth investigating. 

 

Hope that helps!

0 Upvotes