Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SMS
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
Solved
PSingh842 on April 12, 2024
I have disabled some of the options showing in the lead status however, those options are still showing up https://prnt.sc/sxJiqaLmuVpL these are the fields that I disabled however, when I go to contacts, these are still appearing http read more
0 upvote
7 Replies
Accepted Solution
Member
April 15, 2024 01:18
Instead of disabling it, when we delete the status, it will not appear in the dropdown. This is the only solution. Please close the therad
Solved
LHacura on February 21, 2024
My partner has deleted the account "Anshar Studios", he wanted only to delete his personal account, but ended up deleting all the data. We were both super admins of the account. Can the data be retrieved by any chance? The contact list was the m read more
1 upvote
2 Replies
Accepted Solution
Thought Leader | Platinum Partner
February 21, 2024 07:10
Hey @LHacura if it hasn’t past more than 90 days since de-activation of the account you can follow the instructions Karsten shared.
Solved
SCaldevilla on February 15, 2024
Hey there Hubspot community, I just started using Hubspot, I wanted to start with the free verison to see if I liked the tool. I'm having an issue with records. I've been adding company contacts and once I get to over 100 company records the nu read more
1 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
February 16, 2024 00:17
@SCaldevilla this is very unusual then. Are you sure you're always looking at the "All companies" tab and haven't accidentally compared the number ...read more
Solved
AEtman on February 02, 2024
Hi, I have a custom object called Events, and I want to use the bulk import feature to associate Contacts to these events. The issue: associations are not being imported at all. Contacts and Events get properly updated, but associations are not read more
1 upvote
3 Replies
Accepted Solution
Recognized Expert | Platinum Partner
February 02, 2024 11:29
Hi @AEtman , My recommendation is to download your Custom Object events, get the Record ID (as you mentioned), and use that for association. Y...read more
Solved
SRoberts_BR on August 10, 2023
Hi, We currently have one gtm instance with the hubspot tracking pixel in, but that gtm instance is used across a main domain, and a subdomain, which are different digital experiences. We are starting to see contacts merge, and we really do read more
1 upvote
5 Replies
Accepted Solution
Key Advisor | Partner
August 11, 2023 05:38
Hey @SRoberts_BR just out of curiosity, are these contacts all submitting a HubSpot form and "merging"? If so, HubSpot forms will by default...read more
Peco on August 03, 2023
When viewing ' View associated contacts ' list for a company, the field ' Contact -> Company (Primary) ' does not consistently display the company name. It sometimes displays '--' but there is only the one associated company to the contact (n read more
0 upvote
4 Replies
Participant
April 02, 2024 15:42
Kristen, I'm having the same trouble. I thought the first account associated with a contact was automatically labeled the primary company, is that no...read more
Solved
SJackson29 on May 23, 2023
Hi There ... I have setup a permission set for our sales reps that originally granted them Edit, Delete access to only their contacts. I have since modified this to Everyone but I have found that Sales Reps still cannot delete contacts. This read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
May 23, 2023 11:27
Hi @SJackson29 , Deleting from the contact index page (Menu > Contacts > Contacts) probably falls under Bulk deletion which is a separat...read more
Solved
SeeOurBeach on March 16, 2023
Is there somewhere in Hubspot to turn off auto-creation of contacts from Direct Traffic? (i.e. Hubspot embeded analytic code in web pages) I found a setting labelled "Allow tracked events to update contact properties" and set it to OFF but it di read more
Accepted Solution
Hall of Famer | Partner
June 23, 2023 08:30
Hi @SeeOurBeach , You're under Menu > Marketing > Forms, not Settings > Marketing > Forms. Can you check again? You need...read more
Solved
CDuffy2 on January 16, 2023
Hello! I recently created a form which is used by our SDR team to submit contacts to our database, and I get an email notification every time a new prospect’s details have been added. However, I have just noticed that the email addresses of several read more
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
January 16, 2023 10:26
Hi @CDuffy2 This is most likley being caused by the cookies on the browser where the form is being submitted. You will need to switch on the...read more
Solved
ASmith85 on November 10, 2022
Hello everybody, I am working for a small nonprofit that migrated to Hubspot recently, and we are looking to create some custom fields for our contacts. All our deals are in Hubspot and mostly come via our payment processor. To analyze our custo read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Gold Partner
November 10, 2022 23:41
Hi @ASmith85 I would create a Dashboard to show your results all in one place. There are several reports out of the box which should...read more
Solved
ricardodueno on September 21, 2022
Hi, I am having a technical error when trying to sync Google Contacts and HubSpot Contacts. Please see screenshot attached. Please advise on how to resolve this. Regards,
0 upvote
4 Replies
Accepted Solution
Member
September 22, 2022 10:36
Hi, I had to manually delete each contact in both HubSpot and Google Contacts. This is very important to understand: each contact has to be deleted i...read more
JSparks2 on September 14, 2022
My team and I used Hubspot to archive our contact data for the past few years. We hadn't touched it for a while but I wanted to get in and update it recently and it's gone. I logged in and everything is now gone. My teammates who also managed the ac read more
0 upvote
1 Reply
Community Manager
September 15, 2022 05:58
Hi @JSparks2 Thank you for reaching out Can you submit the form at the very end of this article with all the necessary info? Someone...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.