APIs & Integrations

cake
Member

Webhook Event Throttling Strange Behaviour

Curretly, I have an App that receives Webhook Notifications from different portalIds. I am using the Event Throttling feature but it does not seem to be working properly. For example, I made a simple test changing the Event Throttling to 1 per minute and make a lot of changes manually to contacts in the UI of a portal. In a period of 1 minute, I ended up receiving 10 requests and not 1. So, what is missing in my configuration? 

 

Thank you in advance

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dennisedson
HubSpot Product Team
HubSpot Product Team

Webhook Event Throttling Strange Behaviour

@cake 

Is this persisting?  Curious if it just took some time for that throttling to engage 🤔

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cake
Member

Webhook Event Throttling Strange Behaviour

@dennisedson yes, it is persistent. Just tested before replying you and it created 8 events in a period of 1 minute even tho my throttling is set to 1 per minute. I am checking it in a testing environment but I have another prod environment that I set to 3 requests per minutes but we still receive hundreds of requests per minute.