APIs & Integrations

jijoamt
Participant

How to create chatbot with webhook

Hi,

I just want to create a chat bot with webhooks. Done the initial steps but i can't see any field for setting the webhook can anyone help me out on this?

3 Replies 3
himanshurauthan
Thought Leader | Elite Partner
Thought Leader | Elite Partner

How to create chatbot with webhook

Hi @jijoamt
 
Those features are only available on Enterprise account, so make sure you are testing this in the Enterprise account.
 
You have 2 options that might be helpful -
 
  1. Trigger a webhook
  2. Run a code snippet
 
Hope this helps,
Digital Marketing & Inbound Expert In Growth Hacking Technology
dennisedson
HubSpot Product Team
HubSpot Product Team

How to create chatbot with webhook

Hello @jijoamt 

Could you describe what you are wanting to do with the webhooks?

@Mike_Eastwood  or @himanshurauthan might be able to assist more if you provide some color to your project 🙂

jijoamt
Participant

How to create chatbot with webhook

We are looking to build a hubspot chatbot, where users can mesage and an agent can reply from our live agent module to the customer queries. To receive the incoming messages from users to bot, we need to set up a webhook url for the bot. Can you let us know how can we do this. While we set up the bot, we could see a button ' Trigger webhook', but it is showing a mesage to Talk to sales.
We would like to know where/how exactly the webhook url can be set to recieve the incoming message payload on our end.