APIs & Integrations

JZhao
Participant

How can I subscribe custom object webhook events?

SOLVE

I created a few custom objects and installed an app. I'd like to subscribe webhook events on these objects. But in below configuration, it doesn't show custom objects. How can I subscribe to custom object events?

 

Create webhook subscriptions by choosing the objects you're interested in and the events you'd like to listen for.
Which object types?
Select one or more object types
 
 
Listen for which events?
Select one or more event types
 
 
Which properties?
Select or enter a property name
 
 
1 Accepted solution
RMones
Solution
Contributor | Platinum Partner
Contributor | Platinum Partner

How can I subscribe custom object webhook events?

SOLVE

Hi @JZhao ,

I think there is no other option at this moment. App Webhooks on Custom Objects are not supported at this moment.

 

Regards,

 

Ronald

View solution in original post

9 Replies 9
Eric_Goldman
Participant

How can I subscribe custom object webhook events?

SOLVE

Check out Sequin as a way to trigger events when custom objects change: https://blog.sequin.io/what-to-do-without-hubspot-webhooks/

0 Upvotes
jmbray
Participant

How can I subscribe custom object webhook events?

SOLVE

+1 for requesting this functionality. A Webhook for custom objects would be helpful. Thank you!

0 Upvotes
JZhao
Participant

How can I subscribe custom object webhook events?

SOLVE

Alright, thanks for confirming that. 

RMones
Solution
Contributor | Platinum Partner
Contributor | Platinum Partner

How can I subscribe custom object webhook events?

SOLVE

Hi @JZhao ,

I think there is no other option at this moment. App Webhooks on Custom Objects are not supported at this moment.

 

Regards,

 

Ronald

JZhao
Participant

How can I subscribe custom object webhook events?

SOLVE

Hi @RMones , when I look at how workflow works, it is not really a good solution for webhook. Because webhook events need to happen whenever a change happens on the custom object. In workflow, there is no such option. I have to specify creteria for every property change which is impossible to be done in workflow. Especially when you consider people keep adding new properties or deleting old properties from object type.

So is there anyother solution for webhook on customer object?

RMones
Contributor | Platinum Partner
Contributor | Platinum Partner

How can I subscribe custom object webhook events?

SOLVE

Hi @JZhao ,

 

I checked my test environment; And I can select by Workflows my Custom Objects, and then it's possible to select the Webhooks. Are you looking for that?
When u want to use that, make sure you selected Start from Scratch.

 

Screenshot 2021-03-22 at 21.00.11.png

 

Regards,

 

Ronald

JZhao
Participant

How can I subscribe custom object webhook events?

SOLVE

Hi @RMones , start from strach is only available for Contact-based object. There is no such option for other objects.

0 Upvotes
dennisedson
HubSpot Product Team
HubSpot Product Team

How can I subscribe custom object webhook events?

SOLVE

Hi @JZhao again 😀

@BStump asked a similar type of question here.  Wonder if @RMones idea would work for you?

JZhao
Participant

How can I subscribe custom object webhook events?

SOLVE

Hi @dennisedson , 

 

@RMones 's idea is to pull data from hubspot rather than triggering a webhook event. It requires us to cache the data and compare what is changed in our backend service. This will give us a lot of work to implement it. Is there a solution to support webhook events from customer object?

0 Upvotes