Ok, so our phone system support posting call infomation on all incoming calls to an url. Meaning that if external number X calls our employee Y or any of our numbers, that can trigger an link with that information. Example:
If you are on CMS Enterprise you have access to serverless functions which you could post to that URL and then write code that you set up to create the call engagmenet on the contact record. If you do not have CMS Enterprise you could put that code on AWS, but either way you would need a developer to build that custom itnegration for you, since hubspot can not natively digest that information.
Best,
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If you are on CMS Enterprise you have access to serverless functions which you could post to that URL and then write code that you set up to create the call engagmenet on the contact record. If you do not have CMS Enterprise you could put that code on AWS, but either way you would need a developer to build that custom itnegration for you, since hubspot can not natively digest that information.
Best,
✔️ Was I able to help answer your question? Help the community by marking it as a solution.