Which companies are doing a great job at using video to enhance the customer service experience?
Customer Service is a crucial pillar to overall success and effectiveness as a company. With tools like Hubspot video, knowledge base, and tickets, there are many ways companies can use these tools to optimize their customer service. We’d love to hear about which companies do you believe are doing a great job using video to enhance the customer service experience. Please respond to this post and reply to the questions listed below:
Which companies do you think are doing a great job at using video to enhance the customer service experience? (Do you mind sharing links?)
Why do you think their video implementation is effective