quotes

[Erik_Shaman]

In the past I could select a yearly subscription but select also only a few months. 

Use case: a customer had already an existing subscription and wanted to add another account until the end of the running contract. 

Now it is not possible anymore to select less than 12 months. 

Changing to mothly for that line is not the solution because now the total amount of the offer is not correct anymore.

Any suggestion for a solution here?

[Erik_Shaman]

Hi,

thank you.

It has been solved and now its possible again.

Great.

Erik

[kvlschaefer]

Thanks for the update, @Erik_Shaman!

Do you want to share with the community how you solved it? 🙂

[ndwilliams3]

I haven't worked  with products and quotes, so I'm not much help here. Sorry

[kvlschaefer]

Hi @ndwilliams3,

No problem! Thank you for letting us know 🙂 

All the best,

Kristen

[kvlschaefer]

Hi @Erik_Shaman,

Thanks for reaching out!

I would like to invite our subject matter experts to this conversation.

Hi @Wa-re, @GRajput, @ndwilliams3, @himanshurauthan - Do you have any suggestions for @Erik_Shaman?

Thanks!

Best,

Kristen

[himanshurauthan]

Hello @kvlschaefer, thank you for tagging me in. 🙂

So @Erik_Shaman as I can see you can change the billing frequency to monthly, quarterly, one-time, and so on.

Also, you can set the terms in months as well mentioned in the screenshot.

Let me know if this was helpful.

Regards,