having trouble accessing email signature generator

KHesmer
Member

Hi! Has anyone had trouble accessing the free email signature generator tool? I'm out of the USA and have tried using a VPN in my trouble shooting but that wasn't the culprit. Have also tried Chrome, Safari, and Firefox after clearing my cache and using an incognito window. I'm using a MacBook Air and an iphone 13 but neither one will access the tool. I just keep being sent to this page:Screenshot 2023-02-10 at 9.43.02 AM.png

Any suggestions would be greatly appreciated! I work for a small woman-owned business and would love to help her have professional-looking emails. Thank you!

1 Accepted solution
danmoyle
Solution
Most Valuable Member | Platinum Partner
Most Valuable Member | Platinum Partner

Hi @KHesmer. I just tried and it's working for me. Chrome browser on my HP laptop. I saw the iPhone attempt you mentioned, and it's only for desktop so there's that reason.

danmoyle_0-1676051617302.png

 

As for why it's not working for you on desktop, here's the troubleshooting guide. I'm not seeing anything about it not working outside the U.S. and don't see much in the way of solving the problem. I wish I had a better answer. 😞 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!

I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.


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Dan Moyle

Solutions Consultant

Digital Reach Online Solutions
emailAddress
daniel@digitalreachopm.com
website
https://www.digitalreachos.com/

View solution in original post

1 Reply 1
danmoyle
Solution
Most Valuable Member | Platinum Partner
Most Valuable Member | Platinum Partner

Hi @KHesmer. I just tried and it's working for me. Chrome browser on my HP laptop. I saw the iPhone attempt you mentioned, and it's only for desktop so there's that reason.

danmoyle_0-1676051617302.png

 

As for why it's not working for you on desktop, here's the troubleshooting guide. I'm not seeing anything about it not working outside the U.S. and don't see much in the way of solving the problem. I wish I had a better answer. 😞 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!

I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.


linkedininstagram

Dan Moyle

Solutions Consultant

Digital Reach Online Solutions
emailAddress
daniel@digitalreachopm.com
website
https://www.digitalreachos.com/