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LNitti on June 23, 2025
Hello, I am curious on how other people have built out their health scores according to "meetings". If we have a customer that attends a meeting with their success manager, it gives them a point in the health score. If they cancel the meeting (or i read more
1 upvote
1 Reply
Member
June 23, 2025 20:14
Hello @LNitti , You can use workflows to update health scores based on meeting outcomes by: Creating a workflow that adds points when a ...read more
Solved
SaraGilstrap on June 19, 2025
Is there a way to assign the customer agent to only appear on a specific website page? I have a client who wants to use the Customer Agent internally and wants it to live on a landing page that only internal sales reps have access to.
0 upvote
2 Replies
Accepted solution
Top Contributor | Gold Partner
June 20, 2025 04:14
Hi @SaraGilstrap , Yes, you can assign the HubSpot Customer Agent (chat widget) to appear only on a specific page using targeting rules. Here...read more
Solved
DBergeron on June 19, 2025
Every day I have to do a multi-step login with Hubspot in Chrome. Why can't it just remember my our allow a 1 click login?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 19, 2025 14:33
Hi @DBergeron , This is highly dependent if your environment. Have you cleared cache and cookies, then checked your browser settings regarding...read more
Solved
JYaacoub on June 17, 2025
Hi, I am somwhat new to Hubspot and have a question. Is there a way we can turn of the AI chat from transferring the conversation to a human? My intention is to have a fully automated AI chat bot as my company doesn't have any resources nor wan read more
0 upvote
1 Reply
Accepted solution
Thought Leader | Elite Partner
June 17, 2025 02:20
Hi @JYaacoub You can stop HubSpot’s AI chatbot from transferring conversations to a human agent, but you will have to use a custom bot for ...read more
Solved
CDay51 on June 16, 2025
Hi, I would like help understanding the limits of what view-only users can do. In particular, can such users: add emails to contact records using the appropriate outbound address in cc when emailing an existing content? add contacts via the ap read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 16, 2025 06:47
Hi @CDay51 , Happy to help here. No, using the BCC address requires personal email access which is not included in a view-only seat: http...read more
Solved
AAgovic on June 13, 2025
Hi, Can you unbounce my contact email centrometal@t-com.me My CEO uses this mail an I have a lot communication with him through email. Thanks in advance, Anes
0 upvote
8 Replies
Accepted solution
Recognized Expert | Diamond Partner
June 13, 2025 07:46
Thanks for confirming @AAgovic ! I recommend contacting the HubSpot support directly so that can unbounce it for you or help you on the right d...read more
level-ground on June 02, 2025
Hi all, I’m currently working on setting up SLAs in HubSpot and wondering if there’s a way to configure them beyond the default options: Time to First Reply, Time to Next Reply, and Time to Close. In our case, our ticket pipeline includes nearly read more
0 upvote
1 Reply
Community Manager
June 03, 2025 12:19
Hey @level-ground 👋 Thanks for your question! I think you're spot on about the current options and limitations — Set SLA goals in help desk ...read more
Solved
hubcat on June 02, 2025
Hello! I have an issue where, before the bot assigns the chat to a team member, it addresses the chatter by the first name they provided, using the First Name token. No matter what I do, there is an extra space between the First Name and the excla read more
0 upvote
4 Replies
Accepted solution
Top Contributor | Partner
June 03, 2025 07:45
Two things: there's an extra space in the template that's still there, or someone's entering in a space after their name. Can you share a link to the...read more
Solved
RHaley on May 30, 2025
So we are running into an issue where a group of people is targeting our Hubspot booking pages, and blowing up the calendars they are connected to, with meetings to fake accounts. Does anyone know if there is a way to secure the booking pages a lit read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
May 30, 2025 15:53
Hi @RHaley , Have you considered using a Web Application Firewall (WAF) or a service like Cloudflare? These tools sit in front of your website...read more
Solved
JLow16 on May 28, 2025
Hi! Can we bulk unfollow contacts or records to stop note logged notifications from HubSpot? Currently I'm getting irrelevant notifications as they pertain to accounts that are no longer mine. thank you!
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
May 30, 2025 02:14
@JLow16 this depends on your notification settings, but yes, is possible 🙂 https://knowledge.hubspot.com/user-management/how-to-set-up-user-not...read more
Solved
GPeters74 on May 22, 2025
Was trying to create a property using the "year" function so as to get the current year only output. No matter what I try it ends up putting the entire date and doesn't actually give the correct Output.
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
May 22, 2025 09:45
Hi @GPeters74 , You need to change your output type to "Number", then it should work. Best regards!
Solved
AArif1 on May 15, 2025
Hi HubSpot team, I am willing to get my blog link inserted in one of your published articles. Plz lemme know how I can get it done? Plus, do you guys accept guest posts?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 15, 2025 09:48
Hi @AArif1 , You can find information and resources about submitting a blog here: https://www.hubspot.com/customers/user-blog-guest-bloggi...read more
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