Has anyone managed to successfully build customer Health Scores using the new beta feature yet? I have just enabled our after a lot of back and forth on the best way to configure as it's really not intuitive at all, had a session with one of the read more
Hi, I just created a landing page for our webinar and I can't seem to figure out 2 things: 1.) Removing the the form border (white) 2.) Removing the green highlight background in the copyright In addition, I'm using a theme ca read more
Hello everyone, Has anyone else encountered the same issue, where multiple duplicate tasks are being created at the same time? If so, I’d appreciate any insights or solutions you’ve found. Could someone advise me on h read more
@EAsta before the task creation, and an and/or branch and add an activity filter, checking whether the record is associated to an activity with tas...read more
Hey there, We have been developing a custom object to track our client's service inventory and just saw that @hubspot has added a new standard object called SERVICES to the object libary. (See below). Our development team is trying to decide i read more
Hi @Colombo , Good question! The new service object definitely has some perks over a custom object. Here’s a quick breakdown. Pros of using th...read more
Colleagues - I'm sure I must be missing something. I'd like to connect a client top level domain that contains 'ü' (u with umlaut) to host various HubSpot functions but the actual brand domain name is being rejected with various error messages.
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Hello, I'm not sure where to post this so I'm trying here... We are a consulting business which means our consulting team works on projects that have deadlines, they submit timesheets, they have project plans etc. Right now we are using A read more
Hi, I am trying to make the accounting@ company email the billing contact instead of mine. I created a view only profile for the accounting team, but they said they didnt have access to the billing info. So i upgraded them to a sales / service read more
Hi all!
TL;DR:
- How to use the AI flow as out-of-hours support
- How to create a support ticket if the AI can't help?
I'm re-building our chatflow to utilise the AI Chatbot feature. To begin with, we'd like to use it for out-of-hour read more
Hi @pergranqvist ,
It looks like you will need to create a chat flow with live chat. Then, you'll go to Breeze > Customer Agent. From there...read more
Hi @saasdemolabs123 , I'm sorry for the bad news, but this isn't an error, it is a notification that there are features you won't be able to access ...read more
We have a sales activity report that allows us to read and open all emails logged. We are using the BCC method for logging emails because the sales ext for Outlook was stripping attachments. When logging via bcc to multiple email accounts, these e read more
Has anyone found a way to get a report to show ticket count of tickes containing a knowledge bank article (we are using Hubspot knowledge base and linking from the article function in helpdesk). Thanks!
Hi @LCunningham1 , I hope that you are well! Great question, thank you for asking the Community! I understand that you'd like to see how many ti...read more
Is there a way (like using a query string parameter) to dynamically set the URL that the Meeting Scheduler redirects to after the meeting is booked? I know there is a way to "hard code" this through the Hubspot UI, but I'm looking for a way to do it read more
Hey @mcalhoun not at the moment no, there's no real customisations available for the meetings link, it's definitely possible in HubSpot forms as yo...read more