Hello! I'm using Luma with HubSpot, and I've noticed that when a user says the word "Agent," it automatically triggers a "transfer to human." Is there a way to prevent this from happening while still allowing transfers in other appropriate scenarios read more

where is the best place to find free training vidoes on hubspot for a beginner? I am about to luanch my new buysiness and need to set up Hubspot with my website, FB, X and LinkedIn but cant find training to do it? any help woudl be greatly read more

Hi all, For our health scoring in HubSpot we would like to have three types of properties: - Meeting with champion in last 30 days - Meeting with decision maker in last 30 days - Amount of meetings in last 30 days Would this be possible read more

Hi, When I create a form, I can only use the Ticket properties if the type of form I’m building is "Legacy Form Editor." Am I missing something, or is it not possible to use properties other than those for Contacts and Companies in the For read more

New to Hubspot, trying out the free version of service hub. We sell and offer service contracts for the printers we sell. Our service contracts are usually 1 year and we currnelty manage these in Excel which I'm trying to move away from. A custom read more

I have gone through to double check the email log but no one at the domain level is receiving emails from the hubspot system. Password reset or account setup emails sent to the domain are not being received. I have gone through the Not receiving read more

I would like to offer these courses in a high school setting where the students are 16 & 17 years old. Is that allowed?

How do I get more custom properties on the free version for a website enquiry form? Can I edit existing properties? I don't seem to be getting much help from anyone.

Hi there, I am new to HubSpot and have been googling/researching in the Academy if there is a way to Associate a Note to a Call. I'm having trouble finding an answer to this that works and I'm not sure if it's because I'm searching for the wro read more

Hello I am currently reviewing the service feature, and i have a bit of a hard time to understand the value it is providing. I have a potential use case, that we are currently handling with tickets in Hubspot, and I wonder if moving this proce read more

Hey everyone, We're working on connecting HubSpot with Microsoft Dynamics 365. We want to sync contacts, leads, opportunities, and customer info smoothly between both systems. We're also looking into custom API scripts to keep our data accurate read more

Hello, I have built a workflow with 3 mails and in the branching should be divided into has responded, unsubscribed/spam, bounce and not sent to be pushed into an extra list. Can someone help me how to sort out the contacts to whom the mail was not read more