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MK39 en Marzo 15, 2024
Hello, I've created an ads.txt file for google adsense but it is not being seen by adsence. I've seen other advice to redirect URL but it does not appear i have that option (possibly because i have the free version currently). Is anyone able to prov Leer más
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5 Respuestas
Participante
Marzo 18, 2024 20:01
Hmm intresting, i'm using DirectAdmin as host.
GWebb6 en Marzo 15, 2024
Hi We're trying to find a way to calculate the time that has elapsed between one date and another. I can create a time between property with a Duration format and then convert that back into hours with another calculated property. The problem Leer más
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1 Respuestas
Administrador de la comunidad
Marzo 18, 2024 06:10
Hi @GWebb6 , After conducting further research on this topic, I noticed that you have successfully identified a workaround in this regard: ...Leer más
esealpha en Marzo 09, 2024
I am trying to create a custom sidebar for account records, which is easy enough. However, I don't want all the integrations and other options showing for everyone. So, I decided to make a "super admins" custom sidebar. Again, it's easy enough. Leer más
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4 Respuestas
Colaborador
Marzo 11, 2024 07:59
Yes and no. I created a new team with members from other teams. B/c they are members of other teams, they are "extra" members of the new team. Conseq...Leer más
Adriane en Febrero 28, 2024
In the daily service routine, it's common for previously closed tickets to be reopened due to additional customer inquiries. However, creating report data for such scenarios in HubSpot can be challenging. Besides the standard "Time to Close," Leer más
Miembro estimable | Partner nivel Diamond
Febrero 29, 2024 07:46
Thanks for the tag @BérangèreL , this is a really great way to manage reopened tickets @Adriane , thank you for sharing your step-by-step process! ...Leer más
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JoshVe en Febrero 28, 2024
Hey all, I am looking to create a report that shows a list of Company Ticket Volume based on a List of past 12 months Company Name. | Oct 23 | Nov 23 | Dec23 | Jar24 .... company1 > #Tickets | #Tickets | #Tickets | #Tickets company Leer más
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9 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Febrero 28, 2024 07:10
@JoshVe did you create "Number of associated tickets" on the company object? (That's where it should go.)
WHamsiou en Febrero 27, 2024
Hello, I would like to know if there is a way to track the First contact resolution rate. I work in customer service and it would be usefull to know how many tickets did we closed by responding only one time to the client. Thank you verry much in Leer más
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1 Respuestas
Colaborador líder | Partner
Febrero 27, 2024 10:58
Hi @WHamsiou , Yes, you should be able to do this. Create a single-object ticket report and use the filters 'Number of times contacted' is equa...Leer más
KHird en Febrero 27, 2024
Hi I need to add a new user but our lead admin has left the business?
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1 Respuestas
Miembro del salón de la fama | Partner
Febrero 27, 2024 07:50
Hi @KHird , Ideally, you reach out your previous super admin, ask him to log in one more time and to transfer super admin permissions to anoth...Leer más
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Mariale_Padilla en Febrero 16, 2024
Hi all, Does anyone have any clue on how to configure a WhatsApp welcome messages? We have 2 WhatsApp numbers, one to Customer Service and other for Technical Support. Each of them have a corresponding channel. We would like to configure a Leer más
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3 Respuestas
Accepted Solution
Miembro estimable | Partner nivel Elite
Febrero 19, 2024 09:39
Hey there @Mariale_Padilla and welcome to the Community. Are the WhatsApp channels integrated into a Conversations Inbox in HubSpot? If they...Leer más
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AUlusan en Febrero 15, 2024
So I have been using hubspot for my clinic to store customer data, track sales and etc... recently I wanted to track each customer's each session at the clinic. For example, sometimes the deal won includes 5 sessions of a treatment and I want to Leer más
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Febrero 15, 2024 08:11
@AUlusan This sounds like medical information to me: "treatments, their medicaa details, pictures and date/time occured". In any case, you wo...Leer más
VLibersat en Febrero 08, 2024
Hi, I am building our CSS dashboard and want to display our NPS scoe as a tile, not show the # or percentage of detractors, neutral and promoters. How do I achieve this? I can't find any way to display just the result of the score calculation. T Leer más
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2 Respuestas
Miembro
Febrero 09, 2024 10:07
Thank you, Berangere! This is great however the result doesn't give the actual NPS score but simply the responses overall average. NPS should ignore ...Leer más
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LFenton20 en Febrero 08, 2024
Is there a way for attach a personal gmail account so that other users can see my inbox? We deal with extremely timely and important requests that would usually go through a shared inbox we have connected to Hubspot. However, these requests are Leer más
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1 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Febrero 08, 2024 08:57
Hi @LFenton20 , If your personal email is connected to HubSpot , then replies to your emails will show up in records in HubSpot . There is h...Leer más
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JGray30 en Febrero 06, 2024
At the moment we have aloyalty scheme which is very manula and labour intensive. I am looking in to whether HubSpot could be the solution We sell A widget, each widget has a unique serial number. Our aim is for them to sell the machine and pur Leer más
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5 Respuestas
Accepted Solution
Colaborador
Febrero 20, 2024 15:10
Hi @JGray30 , I am assuiming you are using somthing like deals or tickets to track these sales. Please let me know if you're using a different w...Leer más
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