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drafeedie on May 16, 2024
We have installed the Zoom Phone integration through Hubspot market place. Is it possible to get in-browswer notifications when an inbound call is received in to the office? Ideally, it would search the hubspot database and pull up the contact with read more
0 upvote
3 Replies
May 19, 2024 04:06
Yes, it's possible to get in-browser notifications for inbound Zoom VOIP calls integrated with HubSpot. You can set up HubSpot workflows and custom more
JMesquita0 on May 16, 2024
Hello everyone. I have chenged my URL on my landing page from to Now i cant access the landing page. How can I make the old one zork again? It doesnt allow me to change. Thank you everyo read more
0 upvote
1 Reply
Community Manager
May 16, 2024 19:09
Hey @JMesquita0 thank you for posting in our Community! Ensure that the new domain "" is properly configured with your DNS more
HofmanOlivier on May 16, 2024
Hi, Pluxee, as a responsible company, makes it a point of honour to manage all its relationships in an ethically responsible manner. As a result, and in order to guarantee irreproachable integrity in the conduct of our business, Pluxee has adop read more
0 upvote
3 Replies
Hall of Famer | Partner
May 16, 2024 09:47
@HofmanOlivier I cannot as I do not work for HubSpot - you would have to reach out to HubSpot support in-app.
SOblak on May 10, 2024
We are in the process of migrating to Hubspot to support our service tickets. We want a single channel of communication with our customers and routed all support inboxes (3) into Hubspot. However, w e get a lot of auto-replies, undeliverable message read more
0 upvote
4 Replies
Accepted Solution
May 11, 2024 21:50
Dealing with a flood of auto-replies and other junk emails can indeed be a challenge, especially when your help desk platform doesn't offer a more
JAxani on May 08, 2024
Hey there, We get form submissions into our inbox for our B2C business. Some of the form submissions contain a promo code or other specific terms that we often find ourselves highlighting in the comments below. Like how deals can now be ta read more
0 upvote
1 Reply
Hall of Famer | Partner
May 08, 2024 07:21
Hi @JAxani , This is unfortunately not possible at this stage. However, other users have requested this before: more
Peter__Jones on May 04, 2024
Hello HubSpot Hive Mind, I am looking for a way to connect a customer service team via a phone system, to HubSpot. They use RingCentral currently, independently of HubSpot, and while there is an integration available, reviews are worrying and we read more
Most Valuable Member | Elite Partner
May 07, 2024 08:54
Hey there @Peter__Jones . Great questions. I don't a 1-for-1 answer for each question, but when I looked into some of the reporting in HubSpot, I more
mccormack on May 02, 2024
The documentation provided by the Knowledge Base Move an inbox channel and chatflows to help desk ( fails to mention the form on the Customer Portal to create tickets. ⚠️ HubSpot does not migrate completely the form and will cau read more
Community Manager
May 03, 2024 02:42
Hi @mccormack , I hope that you are well! Thank you so much for sharing this tip with the Community! I will also share your valuable feedback more
beatrizlima on May 02, 2024
AI is revolutionising the world of CX. By using AI to fuel productivity, CX teams have an unprecedented opportunity to impress, retain, and build relationships with customers like never before. The key is to find the right mix of tech tools and AI read more
0 Reply
beatrizlima on May 02, 2024
Today, customer service teams are faced with helping more customers with less time and resources. If you are a CX leader trying to turn your support team from a cost centre into a revenue driver, the all-new Service Hub is for you. The ne read more
0 Reply
RSwitonski on May 01, 2024
Hi there, I was wondering if there is a way to BCC staff members into our automated NPS survey emails (are these considered marketing emails?) that trigger after certain criteria are met for new customers. We have noticed some customers are read more
May 07, 2024 10:34
@LouiseHare We have not done a full dig as of yetas to why some customers do not receive them, naturally this can be difficult as it involves us more
antidote71 on April 26, 2024
We turned on the public. beta of the new Customer Success Workspace to try it out. Really want our Account Managers to be able to monitor and update how their clients are feeling, etc. Funny thing is. It pulls ALL contacts under that contact read more
2 Replies
HubSpot Product Team
May 14, 2024 13:53
Hi! I'm Collette, the PM for the Customer Succcess Workspace. Thanks for checking out the new workspace and sharing your feedback! We are pulling in more
AllyClee on April 22, 2024
Hi all, appreciate any advice. We are new to Hubspot and looking for solutions for 2 things. a) How do we set permissions so that a 'contact owner' can see their contacts, a 'company account manager' can see all the contacts under that company inclu read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
April 22, 2024 05:08
Hi @AllyClee , To your first question, this is not as straightforward as you'd expect it to be, unfortunately. Record access permissions are more
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