One thing I’ve noticed while working on content-heavy WordPress sites is that many marketers focus a lot on traffic and amplification, but the “loop” often breaks when it comes to learning and iteration. A simple approach that has worked well for m Beitrag ansehen
Totally agree on the loop framing @BJoe8 . For the “Evolve” stage , here are a few concise, high-signal ways to go beyond basic analytics: M...Beitrag ansehen
Native .gdoc support (or a direct Google Drive sync for knowledge vaults) would save a huge amount of time in uploading files into Vaults. Only supporting Microsoft files formats seems like an oversight that hopefuly can easily to fixed. I have h Beitrag ansehen
@petermuldoon thank you for clarifying - the same steps would apply, you would have to request this in the ideas section.
For context, keep i...Beitrag ansehen
Hi, HubSpot community! I want to launch the AI customer agent for multi-language chatflows (UK, France, US, global chatflows). Each chatflow is currently connected to its own dedicated inbox, and we want to keep it that way so that conversations co Beitrag ansehen
Hi, @AKuznechikova ! First of all, welcome to the HubSpot Community.
This is an excellent use case - I'm going to tag in a couple of our top e...Beitrag ansehen
I have encountered an issue after importing contacts and creating a radio button property: I imported contacts via CSV and had HubSpot generate a custom property “Engels?” as a radio button (keuzerondje). Over half my contacts have a value for th Beitrag ansehen
@Biep you can find out more about segment types here: https://knowledge.hubspot.com/segments/create-active-or-static-lists?ved=2ahUKEwjbjfOG7ZnwAh...Beitrag ansehen
I am on a mission to get hubspot used by our staff. The biggest complaint is that there is to much going on with the UI, to many buttons that lead to dead ends, that they don't need/use. Views and options that complicate what they are doing day to d Beitrag ansehen
Hi @Keegan4123 ,
Some itmes will disappear based on the permissions users have. It is not documented at all, as far as I know, which permissio...Beitrag ansehen
Hello! In a dashboard i would like to create an x-axis based on a property: This had various sub-items. However, I only want certain items to be shown in my bar chart, not all of them. How can I solve this? Thank you very much!
Hi @Sofia12 ,
The easiest option is to create the report with all values, then simply unselect them via the labels / legend at the top of the ...Beitrag ansehen
Hey HubSpot Community, The company is work for is currently working on our churn workflows. We are a SaaS company selling multiple (individually) sold products to companies that have multiple venues inside of a group . We currently have Beitrag ansehen
Hi @MattDagg , Thank you for posting to the Community! I understand that you want to effectively report on customer churn when a venue transfers...Beitrag ansehen
We are on Service Hub Professional, and we want to set up a simple automated acknowledgement email for clients who submit our external support form. From what I can see, it is not possible to do this natively in HubSpot without upgrading to Marketin Beitrag ansehen
Hi @lchichkaliuk ,
Even without Marketing Hub Professional, you should be able to set up simple automation directly in the form editor: https...Beitrag ansehen
Hi, just checking if anyone has found a workaround to manually complete a customer feedback survey on behalf of a customer? When customers don’t complete the survey themselves, we often follow up by phone and get a much better response rate. I’d lik Beitrag ansehen
Hi @AHoger ,
The easiest option would be to create a survey with the delivery method "Shareable link" (clone from an existing one, if needed) ...Beitrag ansehen
Hi
my customer needs to ask the Company Name in Ticket Forms, but if the Company already exists, every time someone sends a new form and writes the Company Name in a different way, it changes the company record property. Is there a way to avoi Beitrag ansehen
Hi @ACreti , You’re right! This behavior occurs because HubSpot deduplicates companies based on the Company domain name property. When that field i...Beitrag ansehen
Hello! I'm looking for thoughts and insight on best practices with the Customer Success workspace. The main challenge I have is that my organization does not have one renewal date property. We have several products that could all have different Beitrag ansehen
Hi, @georgiabourikas Great question — we’ve run into a similar situation. If each product has its own renewal cycle, you might consider using cust...Beitrag ansehen
It would be super helpful if the queries and responses from the customer agent were logged somewhere so I could see them as a whole. I run monthly reports on it and have to copy and past from each conversation. Very tedious.