Hi All, Was wondering if there is a way to create a template that has "Blank spots" that you can easily tab through to quickly fill. For example I want a template that is: Hi I am writing to you about [whatever issue it is], can you ple read more

I am struggling to figure out how to create a report that shows the following: - Last Activity Date Per Company - I would like this in a report to add to a Customer Engagement KPI Dashboard. Any recommendations or directions?

I need to give ticket to the user who has available toggle on in the inblox section. Is there any way I can it in a workflow?

Hello HubSpot Community, I’m with a tech startup specializing in EHR/EMR solutions for healthcare, and we've been using HubSpot for about 9 months now, primarily leveraging the Help Desk for email and live chat support, which has been working wel read more

After searching the community I'm still confused... Context: I'm a new business owner and just started using the free version of Hubspot. Question: In the free version, is it possible to have an option for choosing the location (call, virtua read more

Hello everyone, We are already using Hubspot for internal ticketing purposes, and a mix of inboxes & tickets for customer touchpoints, and we are now looking to have all customer touchpoints = ticket. We have seen we could use the Help read more

My trigger has these settings, please tell me how I can copy them to another workflow on another trigger, so as not to set everything up manually?

Hey Community, I’d appreciate your guidance on best practices for managing reopened support tickets in a way that balances excellent customer experience with accurate tracking of SLA and resolution metrics. Current Workflow: Our clients can open read more

I have regions in my contacts and several workflows that are triggered by contacts. When the regions match, they are supposed to add deals to the user, but for some reason, they’re not working. Could anyone help figure out the reason? Thank you in a read more

We were informed that one of our clients will be migrated to the new seat-based pricing structure. Generally this is at no extra cost, however seats seem to be assigned based on past usage . If a user is inactive, they might not get a core seat read more

Adding a Chatbot Boosted Our Sales by 15% and Cut Abandoned Carts by 20%! 🤖 📈 I wanted to share something that seriously turned things around for my Ecommerce business,A few months ago, I was dealing with a ton of abandoned carts. People wo read more

How do I mass delete repeating tasks. Everytime I delete them they simply get recreated for the next period