Hello HubSpot community, We are currently implementing a sync between our own external system and HubSpot. Our goal is to stay as close as possible to HubSpot’s standard object model while accommodating some relational complexity from our external read more

I am looking for a solution to gather INTERNAL post event feedback. I am hoping to use either a feedback survey or a form, I am open to either. Our project managers are assigned to custom objects. What I am hoping to achieve is an option to trigger/ read more

Hello community, we are currently rethinking our service structure and processes with HubSpot. Therefore we thought about using the HubSpot inbox and create automatically tickets, when we receive new mails on our info@ adress. We thought we read more

Hello, Is it possible to provide the Customer Agent with custom instructions (similar to what I would do with a custom GPT)? Right now, the agent thinks for a while and comes back with a long and verbose answer (almost like performing deep r read more

Hi I can not get the Livechat to show up on our wordpress site... Plugin is installed, chatflow done.... Tried all - Added tracking code manually (but it schould not be nessesary), deleted cache etc....But no Livechat We use Flatsome theme A read more

Hello, I am curious on how other people have built out their health scores according to "meetings". If we have a customer that attends a meeting with their success manager, it gives them a point in the health score. If they cancel the meeting (or i read more

Is there a way to assign the customer agent to only appear on a specific website page? I have a client who wants to use the Customer Agent internally and wants it to live on a landing page that only internal sales reps have access to.

Every day I have to do a multi-step login with Hubspot in Chrome. Why can't it just remember my our allow a 1 click login?

Hi, I am somwhat new to Hubspot and have a question. Is there a way we can turn of the AI chat from transferring the conversation to a human? My intention is to have a fully automated AI chat bot as my company doesn't have any resources nor wan read more

Hi, I would like help understanding the limits of what view-only users can do. In particular, can such users: add emails to contact records using the appropriate outbound address in cc when emailing an existing content? add contacts via the ap read more

Hi, Can you unbounce my contact email centrometal@t-com.me My CEO uses this mail an I have a lot communication with him through email. Thanks in advance, Anes

Hi all, I’m currently working on setting up SLAs in HubSpot and wondering if there’s a way to configure them beyond the default options: Time to First Reply, Time to Next Reply, and Time to Close. In our case, our ticket pipeline includes nearly read more