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porton on February 11, 2020
Tiered Tickets Help
I am trying to set up our brand new Service Hub ticketing system. I want to be able to enable users to create tiered tickets. The examples below would actually form a decision tree based first on Product Type chosen, then specific instrument, then read more
Reply Tiered Tickets-Decision Tree
1 upvote
9 Replies
Accepted Solution
joshua-paul
Top Contributor | Platinum Partner
February 25, 2020 12:52
Hi Porton, This is a fun one and not too hard to build in a chat bot! The most time-consuming part will be thinking through your business rules on pa...read more
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