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Tips, Tricks & Best Practices

Im Forum Tips, Tricks & Best Practices nach Lösungen suchen oder eine Frage stellen

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JoeNarvadez on Oktober 09, 2024

How to edit the form border and the font highlight color?

Hi, I just created a landing page for our webinar and I can't seem to figure out 2 things: 1.) Removing the the form border (white) 2.) Removing the green highlight background in the copyright In addition, I'm using a theme ca Beitrag ansehen

Antworten Forms How-To Quick Tutorial Templates

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1 Antwort

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JWingate2

Ratgeber/-in | Elite Partner

Oktober 09, 2024 23:12

Hi @JoeNarvadez , There are three potential locations the forms style/look can be edited. Since you are adding it to a page there is the t...Beitrag ansehen

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Adriane on Februar 28, 2024

Step-by-Step Guide: Generate Precise Report Data for Reopened Tickets in HubSpot

In the daily service routine, it's common for previously closed tickets to be reopened due to additional customer inquiries. However, creating report data for such scenarios in HubSpot can be challenging. Besides the standard "Time to Close," Beitrag ansehen

Antworten Best Practices Enterprise How-To Professional Quick Tutorial Service Tickets Workaround Workflows

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6 Antworten

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Adriane

Stratege/Strategin | Diamond Partner

Februar 17, 2025 04:51

Hi there, you may create the following custom reports: "Average Time to Reopen" (line or bar chart) Calculates the average "Time to ...Beitrag ansehen

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CGoodwinOlsen on April 25, 2022

How to send an email update to many tickets

We are looking for advice regarding best practice for handling tickets where the topic/issue, and therefore resolution, is common for multiple customers. Use case : an issue with out product occurs which impacts many or even all customers, so m Beitrag ansehen

Antworten Admin Best Practices Contacts Conversations Enterprise How-To Lists Marketing Email Quick Tutorial Service Tickets Workflows

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2 Antworten

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Jnix284

HubSpot Employee

Mai 10, 2022 09:39

Hi @CGoodwinOlsen , You are correct that using marketing email based off of a list would not associate back to the ticket, nor would replies go...Beitrag ansehen

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