Has anyone managed to successfully build customer Health Scores using the new beta feature yet? I have just enabled our after a lot of back and forth on the best way to configure as it's really not intuitive at all, had a session with one of the read more

Colleagues - I'm sure I must be missing something. I'd like to connect a client top level domain that contains 'ü' (u with umlaut) to host various HubSpot functions but the actual brand domain name is being rejected with various error messages. read more

Has anyone found a way to get a report to show ticket count of tickes containing a knowledge bank article (we are using Hubspot knowledge base and linking from the article function in helpdesk). Thanks!

I have created a workflow for new form submissions in HubSpot, and I have set them to send the first email. After that, I categorized them into those who opened the email and those who did not. I want to know, once I have assigned the contact owner read more

We have a custom property field for the date of the last success meeting, and ideally, i want to workflow that automatically updates this against the company based on relevant meeting type being logged as completed less than 1 day ago. However, as read more

Hi everyone, I'm currently using ServiceHub for our company's onboarding pipeline, and I'm facing a few challenges. Our clients don't always complete onboarding steps in order, and sometimes they don't finish all the steps. I want to create read more

I am trying to add an external redirection URL to my meeting scheduler that is already embedded into my wordpress site. I want to add an external redirection url when the meeting is booked so can redirect into that which is another wordpress landing read more

We are in the process of migrating to Hubspot to support our service tickets. We want a single channel of communication with our customers and routed all support inboxes (3) into Hubspot. However, w e get a lot of auto-replies, undeliverable message read more

Hey there, We get form submissions into our inbox for our B2C business. Some of the form submissions contain a promo code or other specific terms that we often find ourselves highlighting in the comments below. Like how deals can now be ta read more

The documentation provided by the Knowledge Base Move an inbox channel and chatflows to help desk (hubspot.com) fails to mention the form on the Customer Portal to create tickets. ⚠️ HubSpot does not migrate completely the form and will cau read more

hi. we are in teh B2B business and in most cases we never find out who uses our products. no contacts of anyone which we can use for marketing. sales partners buy from us and re-sell, but never tell us who bought from them. does anyone have an idea read more

In the daily service routine, it's common for previously closed tickets to be reopened due to additional customer inquiries. However, creating report data for such scenarios in HubSpot can be challenging. Besides the standard "Time to Close," read more