Tips, Tricks & Best Practices

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beatrizlima 5月 02日, 2024
AI is revolutionising the world of CX. By using AI to fuel productivity, CX teams have an unprecedented opportunity to impress, retain, and build relationships with customers like never before. The key is to find the right mix of tech tools and AI 続きを読む
3 いいね!
0 コメント
kvlschaefer 5月 26日, 2022
Hey Community, Did you know that customer service playbooks can improve your customer experience and create a world-class team of support agents? A customer service playbook is a document used to outline best practices and g 続きを読む
コミュニティーマネージャー
6月 06日, 2022 10:19
That's a great example, @Mike_Eastwood ! I'm glad to hear that you'll be able to replace the PDF with the playbook 🙂 Cheers, Kristen
kvlschaefer 5月 19日, 2022
Hey Community, Did you know that Service Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling. Building a customer service department takes time, dedicatio 続きを読む
9 いいね!
3 コメント
JSC
トップ投稿者 | Diamond Partner
5月 23日, 2022 03:43
Hi ! I'm waiting for Inbound calling to be available in Europe to test it out ! 😉 I also noticed some improvements ideas for the Service H...続きを読む
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