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Tips, Tricks & Best Practices

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JMastoloni on Novembro 03, 2023

Multiple notifications from the same email?

Can anyone tell me why I am getting multiple notifications from the same email? Hubspot keeps notifing me that my recipient had opened the email that I sent him. This may happen 4 or 5 times for each individual email. Does this mean that the person Leia mais

Responder Marketing Email Notifications

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2 Respostas

JMastoloni

Participante

Novembro 06, 2023 08:27

I did not see anything that would solve my problem. I am receiving multiple open confirmations from certain emails that I sent. This is not happenin...Leia mais

Solucionado

Nick92 on Agosto 07, 2023

Sending NPS survey after form submission

Hi, I'd like to explore the potential to send an NPS survey 4 days after someone has successfully submitted a HubSpot form. Currently I can only find that an NPS survey must be created within Service, and an enrollment criteria must be chosen bu Leia mais

Responder Marketing Marketing Email Service Workflows

1 avaliações positivas

3 Respostas

Accepted Solution

jolle

Especialista reconhecido(a) | Parceiro

Agosto 11, 2023 09:37

Thanks for the mention, @PamCotton ! And great question, @Nick92 ! There are a few ways to accomplish what you're after. 1. Set custom filte...Leia mais

Solucionado

CGoodwinOlsen on Abril 25, 2022

How to send an email update to many tickets

We are looking for advice regarding best practice for handling tickets where the topic/issue, and therefore resolution, is common for multiple customers. Use case : an issue with out product occurs which impacts many or even all customers, so m Leia mais

Responder Admin best practices Contacts Conversations Enterprise How-To Lists Marketing Email Quick Tutorial Service Tickets Workflows

1 avaliações positivas

2 Respostas

Accepted Solution

Jnix284

Participante de valor | Parceiro Elite

Maio 10, 2022 09:39

Hi @CGoodwinOlsen , You are correct that using marketing email based off of a list would not associate back to the ticket, nor would replies go...Leia mais

Solucionado

SWilsonA4u on Junho 29, 2021

How do we send a customer services communication

I may be missing something totally here, but I want to use the email functionality to build automated customer service emails for current under contract clients when certain activity is initiated against a specific deal. service. However Leia mais

Responder Email Deliverability Marketing Email Settings

1 avaliações positivas

3 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Junho 29, 2021 06:03

Hi @SWilsonA4u , The "Manage preferences" and/or "Unsubscribe" links at the end of an email can only be removed with a HubSpot add-on called ...Leia mais

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