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JMastoloni le Novembre 03, 2023
Can anyone tell me why I am getting multiple notifications from the same email? Hubspot keeps notifing me that my recipient had opened the email that I sent him. This may happen 4 or 5 times for each individual email. Does this mean that the person Lire la suite
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Participant
Novembre 06, 2023 08:27
I did not see anything that would solve my problem. I am receiving multiple open confirmations from certain emails that I sent. This is not happenin...Lire la suite
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Nick92 le Août 07, 2023
Hi, I'd like to explore the potential to send an NPS survey 4 days after someone has successfully submitted a HubSpot form. Currently I can only find that an NPS survey must be created within Service, and an enrollment criteria must be chosen bu Lire la suite
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Accepted Solution
Expert reconnu | Partenaire solutions
Août 11, 2023 09:37
Thanks for the mention, @PamCotton ! And great question, @Nick92 ! There are a few ways to accomplish what you're after. 1. Set custom filte...Lire la suite
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CGoodwinOlsen le Avril 25, 2022
We are looking for advice regarding best practice for handling tickets where the topic/issue, and therefore resolution, is common for multiple customers. Use case : an issue with out product occurs which impacts many or even all customers, so m Lire la suite
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Membre irremplaçable | Partenaire solutions Elite
Mai 10, 2022 09:39
Hi @CGoodwinOlsen , You are correct that using marketing email based off of a list would not associate back to the ticket, nor would replies go...Lire la suite
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SWilsonA4u le Juin 29, 2021
I may be missing something totally here, but I want to use the email functionality to build automated customer service emails for current under contract clients when certain activity is initiated against a specific deal. service. However Lire la suite
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Juin 29, 2021 06:03
Hi @SWilsonA4u , The "Manage preferences" and/or "Unsubscribe" links at the end of an email can only be removed with a HubSpot add-on called ...Lire la suite
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