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JMastoloni on November 03, 2023
Can anyone tell me why I am getting multiple notifications from the same email? Hubspot keeps notifing me that my recipient had opened the email that I sent him. This may happen 4 or 5 times for each individual email. Does this mean that the person read more
1 upvote
2 Replies
Participant
November 06, 2023 08:27
I did not see anything that would solve my problem. I am receiving multiple open confirmations from certain emails that I sent. This is not happenin...read more
Solved
Nick92 on August 07, 2023
Hi, I'd like to explore the potential to send an NPS survey 4 days after someone has successfully submitted a HubSpot form. Currently I can only find that an NPS survey must be created within Service, and an enrollment criteria must be chosen bu read more
Accepted Solution
Recognized Expert | Partner
August 11, 2023 09:37
Thanks for the mention, @PamCotton ! And great question, @Nick92 ! There are a few ways to accomplish what you're after. 1. Set custom filte...read more
Solved
CGoodwinOlsen on April 25, 2022
We are looking for advice regarding best practice for handling tickets where the topic/issue, and therefore resolution, is common for multiple customers. Use case : an issue with out product occurs which impacts many or even all customers, so m read more
Accepted Solution
Most Valuable Member | Diamond Partner
May 10, 2022 09:39
Hi @CGoodwinOlsen , You are correct that using marketing email based off of a list would not associate back to the ticket, nor would replies go...read more
Solved
SWilsonA4u on June 29, 2021
I may be missing somethind totally here,m but I want to use teh email functionality to build automated customer service emails for currnet under contract clients when certain activity is initiated against a specific deal. The communicatio read more
Accepted Solution
Hall of Famer | Partner
June 29, 2021 06:03
Hi @SWilsonA4u , The "Manage preferences" and/or "Unsubscribe" links at the end of an email can only be removed with a HubSpot add-on called ...read more
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