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Tips, Tricks & Best Practices

Pesquise soluções em Tips, Tricks & Best Practices ou faça uma pergunta

nickyFbaby on Outubro 09, 2023

Can I embed a Jotform form as the ticket submission form?

ie. can I make the orderform for my company's services the same form that submits a ticket? The current jotform orderform that we use is a complex form with a lot of conditional logic (separately, the form submissions populate a google sheet an Leia mais

Responder Forms Integrations

0 avaliações positivas

4 Respostas

nickyFbaby

Participante

Outubro 22, 2023 18:59

Hi Tom, Thank you very much. This is taking shape in my mind a lot better now. That's all for now. Thanks, Byron

pjungaker on Julho 24, 2023

Ebook: How to use WhatsApp for your business

NEW EBOOK A free guide for Marketing , Sales & Customer Service . Learn new ways to attract, delight, and engage customers with the planet’s most popular messaging app. How many customer conversations are you having on Leia mais

Responder Integrations Marketing Sales Service

3 avaliações positivas

2 Respostas

Levi

Top colaborador(a) | Parceiro Elite

Julho 25, 2023 09:53

Thanks!!

SVerma8 on Março 01, 2023

Want to create a 2way sync between Jira and Hubspot

Hello, I did Hubspot Jira Integration and that is working fine. One issue that I am facing is syncing the Ticket priority from Jira to Huspot and from Hubspot to Jira. In Hubspot Priority field, we have only status Low, Medium & High. No Leia mais

Responder Integrations Workaround Workflows

0 avaliações positivas

2 Respostas

Shay_B

Colaborador(a)

Março 02, 2023 16:22

I think Jira Issue is known with re-enrolment should trigger it every time non?

Solucionado

STrudeau on Fevereiro 08, 2023

Multiparty (3+ ways) chat

Hubspot chat is only 2 ways (at the moment at least), do you know any integrations that would allow to have more than 2 people within the same chat conversation? I know Twillio and Zendesk Sunshine can do it but there's no integration with Hubspot. Leia mais

Responder Chat Conversations Integrations

1 avaliações positivas

3 Respostas

Accepted Solution

danmoyle

Participante de valor | Parceiro Elite

Fevereiro 09, 2023 16:29

@STrudeau so interesting! Thanks for the tag @kvlschaefer . Like @Jnix284 I started in the home space back in the beginning of my marketing - at...Leia mais

Solucionado

drafeedie on Janeiro 19, 2023

Servicing customers via text messages

We'd like to offer customers the ability to text message us for routine customer service, but want this pulled into service tickets just as an email inquiry. In addition, we'd love to incorporate some functionality into our VOIP / Phone service Leia mais

Responder Calling Integrations Professional Service

0 avaliações positivas

1 Respostas

Accepted Solution

christopher-RVO

Conselheiro(a) de destaque | Parceiro Diamante

Janeiro 19, 2023 12:44

@drafeedie I am a big fan of Kixie personally, it's a great all in one provider for both calling and texting and has the functionality mentioned a...Leia mais

STeam0 on Maio 03, 2022

Super SLA - new SLA reporting and alerting tool for Service Hub!

Hi folks! 👋 We've just launched a tool called Super SLA ( https://supersla.com ) and would love you to try it out and give us any feedback. It lets you: Set per company, source or pipeline SLA rules for your tickets Get warned via Leia mais

Responder Announcement Developer Integrations Tickets

1 avaliações positivas

1 Respostas

TiphaineCuisset

Gerente da Comunidade

Maio 04, 2022 05:53

Thank you for sharing @STeam0 !

JonathanS on Fevereiro 24, 2022

Timerman SLA for Tickets and Deals (beta)

Hey fellow HubSpotters! I part of Aptitude 8's product team A8Labs. We're currently in beta for a new SLA tool (Timerman SLA) that allows you to track and record both ticket and deal times in each stage down to the minute! Timerman also allows Leia mais

Responder Deals Integrations Reports Service Tickets

21 avaliações positivas

3 Respostas

DStaat

Participante

Março 11, 2024 14:42

Hey GMumbwa, Dave from hapily (formerly A8Labs) here! A few months ago we reluctantly made the decision to sunset the Timerman app. As a result, i...Leia mais

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