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Tips, Tricks & Best Practices

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SVerma8 on March 01, 2023

Want to create a 2way sync between Jira and Hubspot

Hello, I did Hubspot Jira Integration and that is working fine. One issue that I am facing is syncing the Ticket priority from Jira to Huspot and from Hubspot to Jira. In Hubspot Priority field, we have only status Low, Medium & High. No read more

Reply Integrations Workaround Workflows

0 upvote

2 Replies

Shay_B

Contributor

March 02, 2023 16:22

I think Jira Issue is known with re-enrolment should trigger it every time non?

Solved

STrudeau on February 08, 2023

Multiparty (3+ ways) chat

Hubspot chat is only 2 ways (at the moment at least), do you know any integrations that would allow to have more than 2 people within the same chat conversation? I know Twillio and Zendesk Sunshine can do it but there's no integration with Hubspot. read more

Reply Chat Conversations Integrations

1 upvote

3 Replies

Accepted Solution

danmoyle

Thought Leader | Elite Partner

February 09, 2023 16:29

@STrudeau so interesting! Thanks for the tag @kvlschaefer . Like @Jnix284 I started in the home space back in the beginning of my marketing - at...read more

Solved

drafeedie on January 19, 2023

Servicing customers via text messages

We'd like to offer customers the ability to text message us for routine customer service, but want this pulled into service tickets just as an email inquiry. In addition, we'd love to incorporate some functionality into our VOIP / Phone service read more

Reply Calling Integrations Professional Service

0 upvote

1 Reply

Accepted Solution

chrisworqflow

Key Advisor | Diamond Partner

January 19, 2023 12:44

@drafeedie I am a big fan of Kixie personally, it's a great all in one provider for both calling and texting and has the functionality mentioned a...read more

STeam0 on May 03, 2022

Super SLA - new SLA reporting and alerting tool for Service Hub!

Hi folks! 👋 We've just launched a tool called Super SLA ( https://supersla.com ) and would love you to try it out and give us any feedback. It lets you: Set per company, source or pipeline SLA rules for your tickets Get warned via read more

Reply Announcement Developer Integrations Tickets

1 upvote

1 Reply

TiphaineCuisset

Community Manager

May 04, 2022 05:53

Thank you for sharing @STeam0 !

JonathanS on February 24, 2022

Timerman SLA for Tickets and Deals (beta)

Hey fellow HubSpotters! I part of Aptitude 8's product team A8Labs. We're currently in beta for a new SLA tool (Timerman SLA) that allows you to track and record both ticket and deal times in each stage down to the minute! Timerman also allows read more

Reply Deals Integrations Reports Service Tickets

19 upvotes

1 Reply

PamCotton

Community Manager

February 25, 2022 16:40

Thank you for sharing @JonathanS ! Kindly, Pam

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