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Tips, Tricks & Best Practices

Buscar soluciones en Tips, Tricks & Best Practices o hacer una pregunta

nickyFbaby en Octubre 09, 2023

Can I embed a Jotform form as the ticket submission form?

ie. can I make the orderform for my company's services the same form that submits a ticket? The current jotform orderform that we use is a complex form with a lot of conditional logic (separately, the form submissions populate a google sheet an Leer más

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4 Respuestas

nickyFbaby

Participante

Octubre 22, 2023 18:59

Hi Tom, Thank you very much. This is taking shape in my mind a lot better now. That's all for now. Thanks, Byron

ffabricstore en Agosto 02, 2023

Chat not displaying correctly on mobile devices

Hello everyone, help me figure out why my chat on the site on mobile devices(android) opens in this form?

Responder Forms

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4 Respuestas

ffabricstore

Miembro

Agosto 04, 2023 06:46

our site https://cottonnoveltyfabrics.com/ is still closed from live, while development is in progress (you can see the chat if you log in, I can s...Leer más

A-It en Abril 07, 2023

How set a rule in a property: select just one of multiple choices

Hi community! I'm creating a HubSpot form to be integrated on our website; I'd like to add some specific new properties structured as multiple choice suitable for our purpose, but I need to set a rule to be sure the submitters can choose just one of Leer más

Responder Forms

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3 Respuestas

AnaWilliam

Miembro

Abril 10, 2023 09:33

Hi! To ensure that submitters can choose only one option for each multiple-choice property, you can set the "Allow multiple choices" option to "No"...Leer más

Resuelta

CPersson en Noviembre 09, 2022

Redirect from chat bot to a form

I want the chat bot to redirect a visitor to a form on my landing page when they choose a certain quick reply. Is it possible to set up such an action?

Responder Chat Forms Landing Pages

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1 Respuestas

Accepted Solution

karstenkoehler

Miembro del salón de la fama | Partner

Noviembre 09, 2022 06:41

Hi @CPersson , As far as I know it's not possible to automatically redirect a visitor to a page – but you could simply set up the bot to send...Leer más

Resuelta

EGonzales en Febrero 07, 2022

HELP I can't get a field into my form!

All settings indicate i should be able to add this field to a form, yet when i drag it in, it wont drop in! I deleted the field and started over in case it was just a glitch and STILL i cannot get this property into my form. WHAT IS HAPPENING!! Leer más

Responder Forms

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7 Respuestas

Accepted Solution

AGarson

Participante

Junio 20, 2022 20:41

Revising the form in an incognito worked for me.

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is there a service level for ticket status?