O JavaScript deve estar instalado e ativado para usar estes fóruns. Seu navegador parece ter o JavaScript desativado ou não oferece suporte a JavaScript. Consulte o arquivo de ajuda de seu navegador para saber como ativar o JavaScript.

Tips, Tricks & Best Practices

Pesquise soluções em Tips, Tricks & Best Practices ou faça uma pergunta

Solucionado

MPalmer6 on Janeiro 16, 2025

Selecting the feedback/happy faces within the Survey emails

Hi All Does anyone know if it is possible to add the survey questions eg the happy/neutral and unhappy faces/Recommendation select to the main text of the email and have it submit from there? As currently the template only offers the option Leia mais

Responder Feedback Surveys Service

1 avaliações positivas

2 Respostas

Solução Aceita

kennedyp

Gerente da Comunidade

Janeiro 16, 2025 17:00

Hey @MPalmer6 ! This would be a great feature. A one-click response would likely increase the amount of responses you get overall. @Phil_...Leia mais

Solucionado

JMesquita0 on Maio 16, 2024

Change URL

Hello everyone. I have chenged my URL on my landing page from https://m-144651943.hubspotpagebuilder.eu/demove to demove.pt. Now i cant access the landing page. How can I make the old one zork again? It doesnt allow me to change. Thank you everyo Leia mais

Responder Feedback Surveys

0 avaliações positivas

2 Respostas

Solução Aceita

RSchweighart

Top colaborador(a) | Parceiro Ouro

Junho 13, 2024 16:53

Great suggestions @PamCotton ! The only other thing I have to add is a link to the HubSpot help article on redirects: https://knowledge.hubspot.com...Leia mais

Solucionado

RSwitonski on Maio 01, 2024

BCC staff into NPS emails

Hi there, I was wondering if there is a way to BCC staff members into our automated NPS survey emails (are these considered marketing emails?) that trigger after certain criteria are met for new customers. We have noticed some customers are Leia mais

Responder Feedback Surveys Marketing Email

0 avaliações positivas

2 Respostas

Solução Aceita

LouiseHare

Top colaborador(a) | Parceiro

Maio 01, 2024 07:02

Hi @RSwitonski , It's not possible to BCC users on an automated email, unfortunately. Have you looked into why some of the contacts are...Leia mais

Solucionado

BrendonTW on Março 20, 2024

Equally distribute NPS survey workflow across customers 2-4 times per year

Hey all. I am needing help brainstorming some ways to trigger NPS surveys to go out every 90-120 days for customers. I am not really sure how to trigger this. The issue is that our customers sign up mostly in Q1, and business is quite seasonal. Leia mais

Responder Feedback Surveys Workflows

0 avaliações positivas

3 Respostas

Solução Aceita

BrendonTW

Colaborador(a)

Abril 22, 2024 18:36

Ok, I figured it out. I have a workflow that runs that automatically assigns a random number between 1 and 90 to each customer who meet the criteria....Leia mais

Solucionado

LFiedler on Junho 09, 2022

Ability to add surveys to workflows

It would be nice to have the ability to send a survey within a workflow. For example, create an if/then branch on if a contact attended a webinar. If yes, then it sends a survey asking for feedback, if not, then no survey is sent. Surveys should hav Leia mais

Responder Feedback Surveys Service

24 avaliações positivas

6 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Junho 10, 2022 01:01

Hi @LFiedler , This is currently not possible but has been requested by other users already: Trigger Custom Survey through workflow I...Leia mais

Solucionado

NVolcoka on Abril 14, 2021

Translate feedback surveys into different language

Hi, Is it possible somehow translate NPS or CES surveys into any other language not available in the language dropdown? We need to have surveys in Latvian, Estonia, Lithuanian and Russian languages. Russian language is available in the dropdow Leia mais

Responder Feedback Surveys

3 avaliações positivas

1 Respostas

Solução Aceita