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Tips, Tricks & Best Practices

Rechercher Tips, Tricks & Best Practices pour des solutions ou poser une question

Résolues

MPalmer6 le Janvier 16, 2025

Selecting the feedback/happy faces within the Survey emails

Hi All Does anyone know if it is possible to add the survey questions eg the happy/neutral and unhappy faces/Recommendation select to the main text of the email and have it submit from there? As currently the template only offers the option Lire la suite

Répondre Feedback Surveys Service

1 Mention J'aime

2 Réponses

Solution Acceptée

kennedyp

Gestionnaire de communauté

Janvier 16, 2025 17:00

Hey @MPalmer6 ! This would be a great feature. A one-click response would likely increase the amount of responses you get overall. @Phil_...Lire la suite

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JMesquita0 le Mai 16, 2024

Change URL

Hello everyone. I have chenged my URL on my landing page from https://m-144651943.hubspotpagebuilder.eu/demove to demove.pt. Now i cant access the landing page. How can I make the old one zork again? It doesnt allow me to change. Thank you everyo Lire la suite

Répondre Feedback Surveys

0 Mention J'aime

2 Réponses

Solution Acceptée

RSchweighart

Contributeur de premier rang | Partenaire solutions Gold

Juin 13, 2024 16:53

Great suggestions @PamCotton ! The only other thing I have to add is a link to the HubSpot help article on redirects: https://knowledge.hubspot.com...Lire la suite

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RSwitonski le Mai 01, 2024

BCC staff into NPS emails

Hi there, I was wondering if there is a way to BCC staff members into our automated NPS survey emails (are these considered marketing emails?) that trigger after certain criteria are met for new customers. We have noticed some customers are Lire la suite

Répondre Feedback Surveys Marketing Email

0 Mention J'aime

2 Réponses

Solution Acceptée

LouiseHare

Contributeur de premier rang | Partenaire solutions

Mai 01, 2024 07:02

Hi @RSwitonski , It's not possible to BCC users on an automated email, unfortunately. Have you looked into why some of the contacts are...Lire la suite

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BrendonTW le Mars 20, 2024

Equally distribute NPS survey workflow across customers 2-4 times per year

Hey all. I am needing help brainstorming some ways to trigger NPS surveys to go out every 90-120 days for customers. I am not really sure how to trigger this. The issue is that our customers sign up mostly in Q1, and business is quite seasonal. Lire la suite

Répondre Feedback Surveys Workflows

0 Mention J'aime

3 Réponses

Solution Acceptée

BrendonTW

Contributeur

Avril 22, 2024 18:36

Ok, I figured it out. I have a workflow that runs that automatically assigns a random number between 1 and 90 to each customer who meet the criteria....Lire la suite

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LFiedler le Juin 09, 2022

Ability to add surveys to workflows

It would be nice to have the ability to send a survey within a workflow. For example, create an if/then branch on if a contact attended a webinar. If yes, then it sends a survey asking for feedback, if not, then no survey is sent. Surveys should hav Lire la suite

Répondre Feedback Surveys Service

24 Mentions J'aime

6 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juin 10, 2022 01:01

Hi @LFiedler , This is currently not possible but has been requested by other users already: Trigger Custom Survey through workflow I...Lire la suite

Résolues

NVolcoka le Avril 14, 2021

Translate feedback surveys into different language

Hi, Is it possible somehow translate NPS or CES surveys into any other language not available in the language dropdown? We need to have surveys in Latvian, Estonia, Lithuanian and Russian languages. Russian language is available in the dropdow Lire la suite

Répondre Feedback Surveys

3 Mentions J'aime

1 Réponse

Solution Acceptée