Hey all. I am needing help brainstorming some ways to trigger NPS surveys to go out every 90-120 days for customers. I am not really sure how to trigger this. The issue is that our customers sign up mostly in Q1, and business is quite seasonal. Beitrag ansehen
Ok, I figured it out. I have a workflow that runs that automatically assigns a random number between 1 and 90 to each customer who meet the criteria....Beitrag ansehen
It would be nice to have the ability to send a survey within a workflow. For example, create an if/then branch on if a contact attended a webinar. If yes, then it sends a survey asking for feedback, if not, then no survey is sent. Surveys should hav Beitrag ansehen
Hi @LFiedler ,
This is currently not possible but has been requested by other users already: Trigger Custom Survey through workflow
I...Beitrag ansehen
Hi, Is it possible somehow translate NPS or CES surveys into any other language not available in the language dropdown? We need to have surveys in Latvian, Estonia, Lithuanian and Russian languages. Russian language is available in the dropdow Beitrag ansehen