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Solved
Anonymous on October 26, 2024
Allmy information has been migrated. I need to close /delete this account, HELP!
1 upvote
2 Replies
Accepted solution
Key Advisor | Partner
October 28, 2024 02:19
Hey, Kindly check this step-by-step guide on how to delete your account: https://knowledge.hubspot.com/account/how-do-i-cancel-my-hubspot-accou...read more
Solved
JLopes7 on October 11, 2024
I am new here so if this is not the right place to post this question please let point me to the right discussion topic 🙂 I have a free account and the files tool vanished from my UI, it's not in the Library Tab, I have checked everywhere and c read more
0 upvote
4 Replies
Accepted solution
Hall of Famer
October 11, 2024 19:16
Hi @JLopes7 , I can confirm that Files are not accessible via the Library menu in a free account. I believe the logic here is that ...read more
Solved
YPerdelwitz on August 27, 2024
Hallo zusammen, gibt es irgendwo eine Vorlage für den Datenverarbeitungsvetrag zwischen HubSpot und Usern? Leider konnte auch der Sales Rep nicht helfen. Liebe Grüße und danke vorab Yvonne.
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
August 27, 2024 09:01
Hallo @YPerdelwitz , ja, eine Vereinbarung (mit Möglichkeit eine unterzeichnete Version anzufragen) findest du hier: https://legal.hubspot.co...read more
Solved
MTaub on July 19, 2024
Hi, I have been using the desktop browser for years and have had no troubles. Recently, I downloaded the app on my iPhone and I have having a problem seeing the deals I have created. I can see deals from 2023 and some deals made this month (Jul read more
0 upvote
5 Replies
Accepted solution
Thought Leader | Platinum Partner
December 10, 2024 05:13
Hey @JRogers03 how long was inbetween you creating the contact and checking the browser? I actually just had a client have issues with contacts not...read more
PWullaert on July 05, 2024
Hello all Does anyone else have a problem with the screen? Hubspot is on my screen is now very small and it's too small to see what's happening on my screen. alle the tabs and menu is to smal. Is there a solution? I can zoom in, but it doesn't w read more
0 upvote
1 Reply
Hall of Famer | Partner
July 05, 2024 08:00
Hi @PWullaert , Could you please share a screenshot? Have you tried clearing cache / cookies or using another browser? Does the problem persis...read more
Solved
iandreeski on June 27, 2024
can anyone help me with this issue that I have with my Landing page? I have set the image in Settings according to the criteria to be less than 300X175, but when I try to share my page on social media, the post shows without a picture and it is wri read more
0 upvote
3 Replies
Accepted solution
Thought Leader | Platinum Partner
July 02, 2024 07:22
Hey @iandreeski it looks like you may have not set a featured image in your page , have you? I'm not seeing one on the live page. This creates an...read more
AHayova on June 13, 2024
Please help to solve the problem with bounced contacts. If the contact's mail is valid, there is also an ongoing interaction (the contact interacted on the link, replied, there was a communication or even a deal). But it still gets to the bounced li read more
0 upvote
3 Replies
Hall of Famer | Partner
June 13, 2024 08:04
Hi @AHayova , Which list? Can you share a screenshot? Best regards
Solved
KBrosbøl on April 08, 2024
Greetings, HubSpot Community I've been encountering issues while attempting to create a targeted list from my existing contact list. Despite searching through available filters, I can't seem to isolate the members who are specifically categorize read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 08, 2024 06:26
Hi @KBrosbøl , When creating a contact list, click "Add filter" in the left sidebar, then the sidebar should extend to the right and you shoul...read more
Solved
MK39 on March 15, 2024
Hello, I've created an ads.txt file for google adsense but it is not being seen by adsence. I've seen other advice to redirect URL but it does not appear i have that option (possibly because i have the free version currently). Is anyone able to prov read more
0 upvote
6 Replies
Accepted solution
Top Contributor | Gold Partner
March 18, 2024 20:06
This article is from late 2020 but might still be applicable: https://www.plothost.com/kb/site-redirect-directadmin/ When setting up the redire...read more
Solved
daag on February 06, 2024
Hello, Trying to connect my personal email to my Hubspot account inbox. The connection seems fine but somehow i dont seem to get the emails that I recieve in my personal inbox. Any help would be appreciated!  
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
February 06, 2024 10:16
Hi @daag , Connecting your inbox means that you're all set up to send emails from HubSpot and that you can now log emails or email replies. It...read more
Solved
AMartinez536 on January 09, 2024
Hello, I created 2 different users -one with gmail -one with company email With the gmail user I receive the reset email, no problem. But with the company email user I never receive this reset email (also not present in the spam folder read more
0 upvote
2 Replies
Accepted solution
Participant
January 09, 2024 11:45
Hi Tom, Thank you for your kind answer. Our IT provider for the email service already solved the issue. This was their answer: " The Emai...read more
OBrungot on January 04, 2024
Does anyone else have this issue, when using email forwarding, that the original sender of the email is not set as the associated company? It is my own company, which forwards email to Hubspot that get's associated. I've enabled the "Choose ori read more
0 upvote
5 Replies
Member
March 12, 2024 16:56
The community and support for this issue is really below what I would expect from HubSpot. Clearly this is not a suitable platform for my need. I wil...read more
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