I travel a lot, and where possible try to take an ipad with keyboard rather than a more cumbersome laptop. However there is no way to access HubSpot in full on a tablet, the force desktop is always overriden and you get some poor hybrid of the app read more
Hey, @squigglebit 👋 Great question. I don't have a magic workaround for you in this case. We'll leave this open in case any of our community m...read more
Is there a way to set up automation to send an email to multiple users within an account? For example, I'd like to send an email to 100 accounts, and on that email, I would like to have users with the assigned role of "Decision Maker," "Primary Con read more
Hi @JeniferL ,
No, HubSpot currently has no automated or scaling solution for that. If emails are sent as automated emails from workflows, eac...read more
Hi there, Can someone help with how to best get data stored under fields in the deal object into the company object. Is there an easy way? Basically the sales team collects information during the sales process under the deal that we would like read more
I am looking to write a workflow to notify me when a job comes into the pipeline from a certain form and then gets carried to the end of the pipeline and is invoiced. But the name and information of the deal is changed along the way. Any suggestions read more
@Krislyn deals can't be created directly from form submissions - is this through a workflow then? It's the only thing that would make sense curren...read more
In HubSpot, how do you ensure CSMs can effectively pass upgrade opportunities to Sales, and that Sales can alert CSMs about potential renewal issues or upsell opportunities? Looking for examples of workflows or processes that facilitate this communi read more
Hey @tmjoyce , thank you for posting in our Community!
To enhance collaboration between CSMs and Sales in HubSpot regarding upgrades and ren...read more
Hello, We only want Closed or Archived tickets to open if an email arrives with the same Subject Line as the initial Ticket. Right now, if the same person (from a past ticket) emails, the old Ticket is reopened and the new email is associated wi read more
Here is my scenario. I have some tickets which will come in with a company code in the subject line. example: 411 some text [zipele] I have the need to change the primary company association based on the text within the []. I have written c read more
Hi @DanaIrvine ,
There might be a low-code approach which is slighly easier: https://knowledge.hubspot.com/workflows/manage-crm-record-associ...read more
Hello everyone, Has anyone else encountered the same issue, where multiple duplicate tasks are being created at the same time? If so, I’d appreciate any insights or solutions you’ve found. Could someone advise me on h read more
@EAsta before the task creation, and an and/or branch and add an activity filter, checking whether the record is associated to an activity with tas...read more
Hi all!
TL;DR:
- How to use the AI flow as out-of-hours support
- How to create a support ticket if the AI can't help?
I'm re-building our chatflow to utilise the AI Chatbot feature. To begin with, we'd like to use it for out-of-hour read more
Hi @pergranqvist ,
It looks like you will need to create a chat flow with live chat. Then, you'll go to Breeze > Customer Agent. From there...read more
Hello, My client wants to extract attachments from Files tool in HubSpot but unfortunately only Super Admins can extract them as Zip file. Is there any way, client can extract those files without reaching out Super Admins everytime or without u read more
@Kausal_K exporting files is only possible with super admin permissions currently, you might search the ideas to see if one exists that you can u...read more
I am importing a CSV file and creating a list from the import. Can I make this list active, not static from the import? Or do I need to import the list as static and then create a new Active list from the Statlist list imported?
Hi @COGorman ,
It's not possible to create an active list from an import, no. You would have to create an active list and pick the import here...read more
I tried using the 'Stopwatch' integration to help me understand my team's utilization rates, but after paying for it, it didn't go into the live environment, and I received 0 customer service, so I abandoned that approach. How many people are tr read more