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squigglebit on May 08, 2025
I travel a lot, and where possible try to take an ipad with keyboard rather than a more cumbersome laptop. However there is no way to access HubSpot in full on a tablet, the force desktop is always overriden and you get some poor hybrid of the app read more
0 upvote
1 Reply
Community Manager
May 08, 2025 17:21
Hey, @squigglebit 👋 Great question. I don't have a magic workaround for you in this case. We'll leave this open in case any of our community m...read more
Solved
JeniferL on May 07, 2025
Is there a way to set up automation to send an email to multiple users within an account? For example, I'd like to send an email to 100 accounts, and on that email, I would like to have users with the assigned role of "Decision Maker," "Primary Con read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 07, 2025 09:56
Hi @JeniferL , No, HubSpot currently has no automated or scaling solution for that. If emails are sent as automated emails from workflows, eac...read more
Solved
LKelman on May 07, 2025
Hi there, Can someone help with how to best get data stored under fields in the deal object into the company object. Is there an easy way? Basically the sales team collects information during the sales process under the deal that we would like read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
May 07, 2025 09:43
Hi @LKelman , One way to do this would be using a sync property: https://knowledge.hubspot.com/properties/create-sync-properties This ...read more
Solved
Krislyn on January 17, 2025
I am looking to write a workflow to notify me when a job comes into the pipeline from a certain form and then gets carried to the end of the pipeline and is invoiced. But the name and information of the deal is changed along the way. Any suggestions read more
0 upvote
7 Replies
Accepted solution
Hall of Famer | Partner
January 20, 2025 12:48
@Krislyn deals can't be created directly from form submissions - is this through a workflow then? It's the only thing that would make sense curren...read more
tmjoyce on October 30, 2024
In HubSpot, how do you ensure CSMs can effectively pass upgrade opportunities to Sales, and that Sales can alert CSMs about potential renewal issues or upsell opportunities? Looking for examples of workflows or processes that facilitate this communi read more
0 upvote
1 Reply
HubSpot Alumni
October 30, 2024 17:45
Hey @tmjoyce , thank you for posting in our Community! To enhance collaboration between CSMs and Sales in HubSpot regarding upgrades and ren...read more
KariAlder on October 17, 2024
Hello, We only want Closed or Archived tickets to open if an email arrives with the same Subject Line as the initial Ticket. Right now, if the same person (from a past ticket) emails, the old Ticket is reopened and the new email is associated wi read more
0 upvote
1 Reply
Community Manager
October 18, 2024 12:39
Hi @KariAlder , Thank you for contacting the Community! Allow me to consult a few HubSpot experts for some insights: Hello @Gilemper...read more
Solved
DanaIrvine on October 10, 2024
Here is my scenario. I have some tickets which will come in with a company code in the subject line. example: 411 some text [zipele] I have the need to change the primary company association based on the text within the []. I have written c read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 12:32
Hi @DanaIrvine , There might be a low-code approach which is slighly easier: https://knowledge.hubspot.com/workflows/manage-crm-record-associ...read more
Solved
EAsta on October 09, 2024
Hello everyone, Has anyone else encountered the same issue, where multiple duplicate tasks are being created at the same time? If so, I’d appreciate any insights or solutions you’ve found. Could someone advise me on h read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 09, 2024 06:12
@EAsta before the task creation, and an and/or branch and add an activity filter, checking whether the record is associated to an activity with tas...read more
Solved
pergranqvist on September 05, 2024
Hi all! TL;DR: - How to use the AI flow as out-of-hours support - How to create a support ticket if the AI can't help? I'm re-building our chatflow to utilise the AI Chatbot feature. To begin with, we'd like to use it for out-of-hour read more
Accepted solution
Top Contributor | Gold Partner
October 08, 2024 15:39
Hi @pergranqvist , It looks like you will need to create a chat flow with live chat. Then, you'll go to Breeze > Customer Agent. From there...read more
Solved
Kausal_K on August 26, 2024
Hello, My client wants to extract attachments from Files tool in HubSpot but unfortunately only Super Admins can extract them as Zip file. Is there any way, client can extract those files without reaching out Super Admins everytime or without u read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
August 26, 2024 22:42
@Kausal_K exporting files is only possible with super admin permissions currently, you might search the ideas to see if one exists that you can u...read more
Solved
COGorman on June 27, 2024
I am importing a CSV file and creating a list from the import. Can I make this list active, not static from the import? Or do I need to import the list as static and then create a new Active list from the Statlist list imported?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 27, 2024 05:39
Hi @COGorman , It's not possible to create an active list from an import, no. You would have to create an active list and pick the import here...read more
Solved
LSathoff on May 29, 2024
I tried using the 'Stopwatch' integration to help me understand my team's utilization rates, but after paying for it, it didn't go into the live environment, and I received 0 customer service, so I abandoned that approach. How many people are tr read more
0 upvote
1 Reply
Accepted solution
Community Manager
May 30, 2024 07:50
Hi @LSathoff , Thanks for reaching out to the Community! I found a similar question in the community where I provided some options tha...read more
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