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Solved
pergranqvist on September 05, 2024
Hi all! TL;DR: - How to use the AI flow as out-of-hours support - How to create a support ticket if the AI can't help? I'm re-building our chatflow to utilise the AI Chatbot feature. To begin with, we'd like to use it for out-of-hour read more
Accepted solution
Top Contributor | Gold Partner
October 08, 2024 15:39
Hi @pergranqvist , It looks like you will need to create a chat flow with live chat. Then, you'll go to Breeze > Customer Agent. From there...read more
JLanda7 on August 01, 2024
Hi everyone! Does anyone know how can I make the hubspot chat open in full page in desktop view same in mobile? Thanks!
0 upvote
1 Reply
Participant
August 02, 2024 05:38
Hi @JLanda7 , To make the HubSpot chat widget open in full-page mode on the desktop, you can do this, 1. Go to Settings > Inbox & Help De...read more
Solved
Matt-B on July 17, 2024
Hey everyone, I'm excited to try out the HubSpot AI chatbot but I noticed it only accepts training data through URLs. What's the best way to add data from Word documents, PDFs, or Excel files for the chatbot? Do I need to put that data on a web read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
July 17, 2024 01:29
Hi @Matt-B , For now, the AI chatbot is limited to Knowledge Base articles and publicly available URLs. As part of that, publicly hosted pdf s...read more
alex_myaskai on June 13, 2024
Let us know what you think of our HubSpot integration, and please get in touch with any feedback or issues: https://myaskai.com/
0 upvote
2 Replies
Member
June 13, 2024 08:48
Thanks! You can see more info here: https://myaskai.com/ai-live-chat-integration-apps/hubspot
Solved
JLanda7 on June 06, 2024
Is there a way to hide the default show/hide chat widget button. I want to replace it with another button that triggers on click: window . HubSpotConversations . widget . open (); window . HubSpotConversations . widget . clos read more
2 upvotes
4 Replies
Accepted solution
Contributor
July 29, 2024 22:46
@PamCotton is right, you can manage the chat widget without needing to use CSS. @JLanda7 @MCroft9 , here are the JavaScript code snippets t...read more
Solved
SOgunleye on January 22, 2024
I need to inform logged in users about our new terms and conditions. I built out two methods - a chatflow and a CTA banner. The CTA is the preferred method but it wouldn't hurt to learn how to achive it with the chatflow as well. Chatflow: How read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
January 22, 2024 19:56
@SOgunleye this is an interesting challenge, I'm not sure it's possible with chatflows - there aren't workflow triggers based on chatflow interacat...read more
Solved
bujo999 on November 09, 2023
Is there a way to change colour opacity on the chat bot icon word press plugin for both desktop and mobile?
0 upvote
1 Reply
Accepted solution
Key Advisor
November 09, 2023 07:39
First - the wordpress plugin does not actually create or control anything. It embeds the hubspot tracking code on your wordpress site and gives you a...read more
Solved
Rajoka on August 27, 2023
Hi, Can we use multial chatflows from different domains with one inbox ? For example we have multipal websites e.g abc.uk , xyx.uk and def.com , Can we manage chatlfows from all these in one inbox ? Can we simple add same chat trackng code on all read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
August 30, 2023 11:49
Happy to assist @Rajoka ! If my replies helped you, you can help me by scrolling up and accepting my replies as solutions. I'd appreciate it!
petersherlock93 on July 27, 2023
After the link is clicked, is there a way to specify the Chatflow you want to launch for example, if we are looking to launch a bot focused on qualifying leads, and getting them to book a demo?
0 upvote
1 Reply
Community Manager
July 28, 2023 09:31
Hi @petersherlock93 , Thanks for reaching out to the Community! I moved your reply to a new post to ensure your question gets visibility am...read more
Solved
HOstrowski on July 25, 2023
Can we enable captcha or other spam reducing mechanisms on chat bots? We use the knowledge base interactive bot.
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
July 25, 2023 12:20
Hey @HOstrowski this isn't currently available in chatbots, but there is an open feature request for this! I'd definitely advise giving an upvote a...read more
Solved
JBrownless4 on June 05, 2023
Hey So, I'm building my first Bot. I've asked the custoemr for thier name, how do I then add that to the flow there after so that I can make the converstaion personalised?
0 upvote
4 Replies
Accepted solution
Recognized Expert | Partner
June 05, 2023 11:07
No problem! And yes — you will definitely want to have the contact created first. I usually collect email address in the first chatbot question since...read more
Solved
sam_sottosanto on April 13, 2023
Hi everyone, Hope you all are having a great day! Right now, our chat asks for someone's first name, last name and email address, and records that contact information within their profile. I wanted to check to see if anyone had a list of bes read more
Accepted solution
Recognized Expert | Partner
April 13, 2023 12:14
Hey @sam_sottosanto , thanks for reaching out! This is a great question. I think that it partially depends on what information you're asking f...read more
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