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Solved
SOgunleye on January 22, 2024
I need to inform logged in users about our new terms and conditions. I built out two methods - a chatflow and a CTA banner. The CTA is the preferred method but it wouldn't hurt to learn how to achive it with the chatflow as well. Chatflow: How read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
January 22, 2024 19:56
@SOgunleye this is an interesting challenge, I'm not sure it's possible with chatflows - there aren't workflow triggers based on chatflow interacat...read more
Solved
bujo999 on November 09, 2023
Is there a way to change colour opacity on the chat bot icon word press plugin for both desktop and mobile?
0 upvote
1 Reply
Accepted Solution
Key Advisor
November 09, 2023 07:39
First - the wordpress plugin does not actually create or control anything. It embeds the hubspot tracking code on your wordpress site and gives you a...read more
Solved
Rajoka on August 27, 2023
Hi, Can we use multial chatflows from different domains with one inbox ? For example we have multipal websites e.g abc.uk , xyx.uk and def.com , Can we manage chatlfows from all these in one inbox ? Can we simple add same chat trackng code on all read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
August 30, 2023 11:49
Happy to assist @Rajoka ! If my replies helped you, you can help me by scrolling up and accepting my replies as solutions. I'd appreciate it!
petersherlock93 on July 27, 2023
After the link is clicked, is there a way to specify the Chatflow you want to launch for example, if we are looking to launch a bot focused on qualifying leads, and getting them to book a demo?
0 upvote
1 Reply
Community Manager
July 28, 2023 09:31
Hi @petersherlock93 , Thanks for reaching out to the Community! I moved your reply to a new post to ensure your question gets visibility am...read more
Solved
HOstrowski on July 25, 2023
Can we enable captcha or other spam reducing mechanisms on chat bots? We use the knowledge base interactive bot.
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
July 25, 2023 12:20
Hey @HOstrowski this isn't currently available in chatbots, but there is an open feature request for this! I'd definitely advise giving an upvote a...read more
Solved
JBrownless4 on June 05, 2023
Hey So, I'm building my first Bot. I've asked the custoemr for thier name, how do I then add that to the flow there after so that I can make the converstaion personalised?
0 upvote
4 Replies
Accepted Solution
Recognized Expert | Partner
June 05, 2023 11:07
No problem! And yes — you will definitely want to have the contact created first. I usually collect email address in the first chatbot question since...read more
Solved
sam_sottosanto on April 13, 2023
Hi everyone, Hope you all are having a great day! Right now, our chat asks for someone's first name, last name and email address, and records that contact information within their profile. I wanted to check to see if anyone had a list of bes read more
Accepted Solution
Recognized Expert | Partner
April 13, 2023 12:14
Hey @sam_sottosanto , thanks for reaching out! This is a great question. I think that it partially depends on what information you're asking f...read more
Solved
AStefanini on April 04, 2023
Hello everyone, I am writing to you because a few months ago I installed a ubiquitous chatbot on the site of a client of mine who has Hubspot. I would like to have statistics on the performance of the chatbot (e.g. contacts created, abandonm read more
0 upvote
3 Replies
Accepted Solution
Community Manager
April 05, 2023 09:32
Hi @AStefanini , Thank you for reaching out to the Community! It seems you're looking at a live chat and not a bot; the performance over...read more
Solved
STrudeau on February 08, 2023
Hubspot chat is only 2 ways (at the moment at least), do you know any integrations that would allow to have more than 2 people within the same chat conversation? I know Twillio and Zendesk Sunshine can do it but there's no integration with Hubspot. read more
1 upvote
3 Replies
Accepted Solution
Most Valuable Member | Elite Partner
February 09, 2023 16:29
@STrudeau so interesting! Thanks for the tag @kvlschaefer . Like @Jnix284 I started in the home space back in the beginning of my marketing - at...read more
Solved
CPersson on November 09, 2022
I want the chat bot to redirect a visitor to a form on my landing page when they choose a certain quick reply. Is it possible to set up such an action?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 09, 2022 06:41
Hi @CPersson , As far as I know it's not possible to automatically redirect a visitor to a page – but you could simply set up the bot to send...read more
Solved
CBroholm on October 31, 2022
Hi Would it be possible to post product updates through the chatbot?Assuming the chatbot is installed in our product. Example: We just launcehed some new amazing functionality. When a user logs in to our backoffice and enters a certain page, we read more
0 upvote
6 Replies
Accepted Solution
Most Valuable Member | Elite Partner
October 31, 2022 13:27
@CBroholm you're welcome, happy to help. You might try posting it as an idea here so the HubSpot Product Team has access. If you'll share t...read more
Solved
GC5 on October 20, 2022
Hi, How can i customize css style for my chat integrated with Javascript? I need to change the style of my chat widget: • Change button icon color that open the chat window, or i need to remove shadow on it, or add custom icon for button; read more
1 upvote
6 Replies
Accepted Solution
Guide | Platinum Partner
October 21, 2022 04:47
Hi @GC5 , I'll link you to another solution I provided for moving the chat window on the screen . You can't customise what's inside an ...read more
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