Hi everyone, Hope you all are having a great day! Right now, our chat asks for someone's first name, last name and email address, and records that contact information within their profile. I wanted to check to see if anyone had a list of bes read more

Hello everyone, I am writing to you because a few months ago I installed a ubiquitous chatbot on the site of a client of mine who has Hubspot. I would like to have statistics on the performance of the chatbot (e.g. contacts created, abandonm read more

Hubspot chat is only 2 ways (at the moment at least), do you know any integrations that would allow to have more than 2 people within the same chat conversation? I know Twillio and Zendesk Sunshine can do it but there's no integration with Hubspot. read more

I want the chat bot to redirect a visitor to a form on my landing page when they choose a certain quick reply. Is it possible to set up such an action?

Hi Would it be possible to post product updates through the chatbot?Assuming the chatbot is installed in our product. Example: We just launcehed some new amazing functionality. When a user logs in to our backoffice and enters a certain page, we read more

Hi, How can i customize css style for my chat integrated with Javascript? I need to change the style of my chat widget: • Change button icon color that open the chat window, or i need to remove shadow on it, or add custom icon for button; read more

We, as Funka Nu AB, are experts in digital accessibility. Here is a list of our quick findings of HubSpot's chat functionality: Iframe title needs to be editable. When not open, small tabfocus is visible on button but opens a wrong object. Ne read more

Hi, I'm trying to pull a report where we see the repartation of time chat starts during the day (8AM, 9AM, etc...) It doesn't seem possible to record the exact time as a property? Any way to do such report? Thanks David

1) Is there a way to Close Conversation through workflow 2) Is there a way to filter all the "Unknown visitors" chat

one of our customers doesn't like the chat transcripts sent to them, is there a setting that we can enable to stop sending chat transcripts only for them?

Hiya passionate Hubspot peeps! I'm building out some of our support systems and processes in Hubspot from scratch so I wanted to check in with the community if there are best practices to operating in Service Hub? I'm aware of: - Setting da read more

Hi We have a mobile and web app for food delivery. We use Hubspot for recording any queries of our customers. When a customer who is logged in, comes and writes some query, our team has to manually gather basic information of customer like name, read more