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JTurner84 en Abril 11, 2024
Hi! I set up a workflow using the "Has Completed: Call Ended" Trigger to create a new ticket when a VM is left. I was wondering if these triggers only pull from the hubspot phone system properties and does not work with Rincentral? if anyone has Leer más
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3 Respuestas
Accepted Solution
Administrador de la comunidad
Abril 12, 2024 07:09
Hi @JTurner84 , Thanks for reaching out to the Community! Just to confirm, are you using the integration between HubSpot and Ringcentral?...Leer más
MLEHEC en Julio 07, 2023
Hi! I've connected my RingOver app to Hubspot, but I can't seem to see the logs of all my calls into Hubspot, the only thing that I get is the missed calls that are registered as new tickets. Is there a way for me to : i/ log all calls on Hubsp Leer más
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1 Respuestas
Administrador de la comunidad
Julio 10, 2023 07:58
Hi @MLEHEC , Thanks for reaching out to the Community! I wanted to share this Ringover setup guide and the app listing page which h...Leer más
tZhou6 en Marzo 22, 2023
Hi community, I would like to know if I use the free/starter version of Hubspot integrated with softphone tools such as Aircall or Justcall, is the call transcription available for me?
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1 Respuestas
Administrador de la comunidad
Marzo 22, 2023 17:31
Hello @tZhou6 , thank you for posting in our Community! Currently, any user who is recording calls made from HubSpot can review and coach on th...Leer más
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drafeedie en Enero 19, 2023
We'd like to offer customers the ability to text message us for routine customer service, but want this pulled into service tickets just as an email inquiry. In addition, we'd love to incorporate some functionality into our VOIP / Phone service Leer más
Accepted Solution
Asesor destacado | Partner nivel Diamond
Enero 19, 2023 12:44
@drafeedie I am a big fan of Kixie personally, it's a great all in one provider for both calling and texting and has the functionality mentioned a...Leer más
kvlschaefer en Junio 09, 2022
Hey Community, How do you approach your customer service or customer support strategy? Do you have a single support channel or a multi-support channel? Regardless of the stage, you’re at or the size of your business, an inbound calling cha Leer más
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7 Respuestas
Administrador de la comunidad
Octubre 31, 2022 10:43
Hi @NDemir2 , You're welcome! Have you tried out the steps in this set-up calling on HubSpot guide ? Thank you, Kristen
kvlschaefer en Junio 02, 2022
Hey Community, Have you ever ended a phone call with a customer and tried to remember the issue they described to you? Or maybe are wondering if you could have used a better soundbite? Or perhaps you’re trying to make sense of your case not Leer más
Administrador de la comunidad
Junio 03, 2022 05:33
Thank you for your comment @Mike_Eastwood ! I wish you a successful and exiciting June! 🙂
kvlschaefer en May 19, 2022
Hey Community, Did you know that Service Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling. Building a customer service department takes time, dedicatio Leer más
JSC
Colaborador líder | Partner nivel Diamond
May 23, 2022 03:43
Hi ! I'm waiting for Inbound calling to be available in Europe to test it out ! 😉 I also noticed some improvements ideas for the Service H...Leer más
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