Hi! I've connected my RingOver app to Hubspot, but I can't seem to see the logs of all my calls into Hubspot, the only thing that I get is the missed calls that are registered as new tickets. Is there a way for me to : i/ log all calls on Hubsp Leer más
Hi community, I would like to know if I use the free/starter version of Hubspot integrated with softphone tools such as Aircall or Justcall, is the call transcription available for me?
Hello @tZhou6 , thank you for posting in our Community!
Currently, any user who is recording calls made from HubSpot can review and coach on th...Leer más
We'd like to offer customers the ability to text message us for routine customer service, but want this pulled into service tickets just as an email inquiry. In addition, we'd love to incorporate some functionality into our VOIP / Phone service Leer más
@drafeedie I am a big fan of Kixie personally, it's a great all in one provider for both calling and texting and has the functionality mentioned a...Leer más
Hey Community,
How do you approach your customer service or customer support strategy? Do you have a single support channel or a multi-support channel? Regardless of the stage, you’re at or the size of your business, an inbound calling cha Leer más
Hey Community,
Have you ever ended a phone call with a customer and tried to remember the issue they described to you? Or maybe are wondering if you could have used a better soundbite? Or perhaps you’re trying to make sense of your case not Leer más
Hey Community,
Did you know that Service Hub Professional recently introduced three new features :
Playbooks
Call transcription and Coaching
Inbound calling.
Building a customer service department takes time, dedicatio Leer más