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CUras on July 11, 2024
Hi, Some of our phone numbers are being marked as "likely spam". How can we remove that and also have our company name displayed.
0 upvote
12 Replies
Hall of Famer | Partner
July 18, 2024 00:21
@hunterkixie could you share the solution publicly in the forum here?
drafeedie on May 16, 2024
We have installed the Zoom Phone integration through Hubspot market place. Is it possible to get in-browswer notifications when an inbound call is received in to the office? Ideally, it would search the hubspot database and pull up the contact with read more
0 upvote
4 Replies
Participant
June 10, 2024 20:55
We recently integrated Zoom Phone with HubSpot, and while it took some trial and error, we were able to get HubSpot to pop up with a search for inbou...read more
Solved
Peter__Jones on May 04, 2024
Hello HubSpot Hive Mind, I am looking for a way to connect a customer service team via a phone system, to HubSpot. They use RingCentral currently, independently of HubSpot, and while there is an integration available, reviews are worrying and we read more
Accepted solution
Most Valuable Member | Elite Partner
May 07, 2024 08:54
Hey there @Peter__Jones . Great questions. I don't a 1-for-1 answer for each question, but when I looked into some of the reporting in HubSpot, I do...read more
Solved
JTurner84 on April 11, 2024
Hi! I set up a workflow using the "Has Completed: Call Ended" Trigger to create a new ticket when a VM is left. I was wondering if these triggers only pull from the hubspot phone system properties and does not work with Rincentral? if anyone has read more
0 upvote
3 Replies
Accepted solution
Community Manager
April 12, 2024 07:09
Hi @JTurner84 , Thanks for reaching out to the Community! Just to confirm, are you using the integration between HubSpot and Ringcentral?...read more
MLEHEC on July 07, 2023
Hi! I've connected my RingOver app to Hubspot, but I can't seem to see the logs of all my calls into Hubspot, the only thing that I get is the missed calls that are registered as new tickets. Is there a way for me to : i/ log all calls on Hubsp read more
0 upvote
1 Reply
Community Manager
July 10, 2023 07:58
Hi @MLEHEC , Thanks for reaching out to the Community! I wanted to share this Ringover setup guide and the app listing page which h...read more
tZhou6 on March 22, 2023
Hi community, I would like to know if I use the free/starter version of Hubspot integrated with softphone tools such as Aircall or Justcall, is the call transcription available for me?
0 upvote
1 Reply
Community Manager
March 22, 2023 17:31
Hello @tZhou6 , thank you for posting in our Community! Currently, any user who is recording calls made from HubSpot can review and coach on th...read more
Solved
drafeedie on January 19, 2023
We'd like to offer customers the ability to text message us for routine customer service, but want this pulled into service tickets just as an email inquiry. In addition, we'd love to incorporate some functionality into our VOIP / Phone service read more
Accepted solution
Key Advisor | Diamond Partner
January 19, 2023 12:44
@drafeedie I am a big fan of Kixie personally, it's a great all in one provider for both calling and texting and has the functionality mentioned a...read more
kvlschaefer on June 09, 2022
Hey Community, How do you approach your customer service or customer support strategy? Do you have a single support channel or a multi-support channel? Regardless of the stage, you’re at or the size of your business, an inbound calling cha read more
Community Manager
October 31, 2022 10:43
Hi @NDemir2 , You're welcome! Have you tried out the steps in this set-up calling on HubSpot guide ? Thank you, Kristen
kvlschaefer on June 02, 2022
Hey Community, Have you ever ended a phone call with a customer and tried to remember the issue they described to you? Or maybe are wondering if you could have used a better soundbite? Or perhaps you’re trying to make sense of your case not read more
Community Manager
June 03, 2022 05:33
Thank you for your comment @Mike_Eastwood ! I wish you a successful and exiciting June! 🙂
kvlschaefer on May 19, 2022
Hey Community, Did you know that Service Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling. Building a customer service department takes time, dedicatio read more
JSC
Top Contributor | Diamond Partner
May 23, 2022 03:43
Hi ! I'm waiting for Inbound calling to be available in Europe to test it out ! 😉 I also noticed some improvements ideas for the Service H...read more
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