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Solved
saasdemolabs123 on September 04, 2024
some feature blocked
Can anybody tell me how can i get rid of this error?
Reply Admin
0 upvote
1 Reply
Accepted solution
Jnix284
Hall of Famer
September 04, 2024 20:23
Hi @saasdemolabs123 , I'm sorry for the bad news, but this isn't an error, it is a notification that there are features you won't be able to access ...read more
Solved
CGoodwinOlsen on April 25, 2022
How to send an email update to many tickets
We are looking for advice regarding best practice for handling tickets where the topic/issue, and therefore resolution, is common for multiple customers. Use case : an issue with out product occurs which impacts many or even all customers, so m read more
Reply Admin best practices Contacts Conversations Enterprise How-To Lists Marketing Email Quick Tutorial Service Tickets Workflows
1 upvote
2 Replies
Accepted solution
Jnix284
Hall of Famer
May 10, 2022 09:39
Hi @CGoodwinOlsen , You are correct that using marketing email based off of a list would not associate back to the ticket, nor would replies go...read more
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