Tips, Tricks & Best Practices

I'm looking for the best way to export or provide access to all communications associated with contacts in HubSpot, including things like: Emails (logged or sent through HubSpot) Call logs and recordings SMS/text messages (via integrations) read more

Hi everyone, I’ve been struggling for a while trying to properly structure HubSpot for an education website and I’d really appreciate some guidance from people who have solved similar problems. I run a website that sells courses and longer di read more

We are implementing HubSpot for a service company where the sales process includes a POC (Proof of Concept) before the final production contract. The pricing model is different in each phase: • POC runs for ~30 days with a higher price per call read more

I have a contact based wf that's supposed to update the ticket with the inspection date and time based on a form the inspectors are filling out, seemed to be working well all this time until I realized instead of updating the corresponding ticket on read more

I'm looking to create reports that are based on the month. For example, the date is currently January 1, I'd love to track sales leads enrolling four to five months into the future. This would mean, the report would only show leads from May to J read more

I have configured the activity default association behavior such that on my custom object, note creation (for example) will also associate with any contacts that are also associated with the custom object instance. However, I only want this beha read more

Hi! I have a large list of companies for importing (5,000+). I'm apprehensive about the import based on some previous challenges. Anyone have any general advice when looking at a import of this size? I intend on splitting it up into 1,000's and this read more

can anyone help me out with the Custom Code and Format Data step to make my workflow get the "Record Id" add "MDF" to the front of it and put it in a new field? I don't know JavaScript yet and the AI is not helping me very well.

Hi everyone, I'm currently setting up a sales pipeline in HubSpot for a business that manufactures and sells high-ticket physical units—specifically portable office cabins. Unlike SaaS or digital products, our sales cycle is longer because it in read more

Hi, I may need to miigrate to a mail client like Mac Mail. What options do I have for tracking? If I also have Google Workspace, is there a way to add tracking without it being via the Chrome extension? Any other recommendations? Thanks ii read more

Hi everyone — hoping someone can point me to the exact steps in the UI. I’m editing a contact-based active list and want to filter it so it only includes contacts who are associated to a Deal with the association label: Primary Contact Broker read more

Hi, We are currently migrating from an in-house built CRM to HubSpot (Professional plan). The previous HubSpot setup was partially implemented and became messy due to one-off imports, inconsistent lifecycle updates, etc. We have almost compl read more