I have a large list of contacts that I want to assign to an open lead pool. They haven't been contacted in over 100 days. I have decided I will assign them to a default contact owner. However, none of them have lead records. Does it make sense to bu read more
Hi all, We want to create segments of our companies (clients), which would be dividing them into 5-6 groups. Lets just call them Group 1, Group 2, Group 3, etc. A company can only be in one group – but we want to be able to track, how ma read more
@GlenMichaelsen if you use a workflow to set a date when a company enters a certain bucket, yes, then you can create calculation properties for the...read more
Feels like it's a bug but if anyone has a way to fix this it would save me hours to reset everything properly... I uploaded some contacts by mistake and reached the limit (did not know it existed on the first place) So in order to keep only really read more
Hey All, I was wondering if anybody has a best practices for using Leads for SDRs? We are starting to use it and as the first SDRs join our company we are realising how it really should be used. We currently have it where all inbound leads are c read more
I'd recommend clearly defining when a contact moves from a "Lead" to an "MQL" or "SQL" based on interactions like content downloads, form submissions...read more
Hello! I tried to create a simple workflow that sends a follow up email to contacts who submitted a Contact Us form in our website (specifically to those who indicated that their ticket volume is below 1000). But when I turned on the workflow a read more
@Akylai it looks like it - neither has your test contact submitted the specified form, not do they have the required value. You can look up form su...read more
I'm working on an internal meeting notification workflow and cannot figure out how to add the time of the meeting to the notification. I've set it up as a contact-based workflow that triggers on "Has completed: Meeting booked" and "Meeting host is U read more
@MChvatal1 you can use a sync property to get the most recently created Meeting Start time in a Contact property.
More info about Sync prop...read more
My startup is about to launch, but I'm completely stuck on getting our HubSpot set up correctly. I desperately need someone with deep HubSpot expertise to help me with:
Full CRM setup and customization
Marketing automation workflows
Sales pi read more
Hi Frank, Thanks for getting back to me. I'm offering *paid hourly work* for someone experienced in setting up and optimizing HubSpot CRM. Here’s w...read more
Hello HS community! Our team has been setting up our Customer Agent to provide 24 hour support for customers and I was curious: what best practices your team have found?
Here are some of our findings:
Utilize a knowledge base to ground read more
@ZLyons تطبيق انمي wrote: Hello HS community! Our team has been setting up our Customer Agent to provide 24 hour support for customers and I w...read more
Hi, I am trying to create one central calendar for the whole sales team to view so we can all see when people have meetings. The meetings are over a 4 day period as it is for a trade show they are attending and we need to see when people will bebus read more
@VicciC , answering what you could do if you are on a higher subscription tier.
If you are on a Sales or Service Pro or above subscription, y...read more
Hii team, I still have more questions about the Lead Object. I submitted previously posts for missing features on Lead Reporting and Lead Status not connected to Company Activities, but last time I was able to automate it with a work around. Now I' read more
Thank you, that is true, but we were hoping to use Lead Object for our SDR team, since we are working on Company Objects as Leads and the team is fin...read more
Hi everyone, I’m trying to better understand how the “Don’t overwrite existing values” option works when importing contacts into HubSpot. During the import process, the "don't overwrite" label says: " When a record in your import matches a record read more
@md2727 starting with a semicolon will append , not replace. Have you reviewed the linked article?
" To import multiple values, add a semico...read more