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  • Christian_V on January 23, 2022
    0 upvotes
    1 Replies
    Hey guys, we'd like to have Zendesk tickets automatically created based on certain deal triggers. Is there any way to this with an integration / 3rd party app? So far I could only find apps that syn tickets between systems - but we do not wa...
    Reply
    Community Manager
    January 25, 2022 01:01
    Hi @Christian_V Thank you for reaching out. I want to tag some of our experts on this - @JonPayne @StefaniUAT @Josh do you have ...
  • CTaylor66 on January 23, 2022
    0 upvotes
    1 Replies
    I am having issues automating my deals
    Reply
    Hall of Famer
    January 23, 2022 05:10
    Hi @CTaylor66 , Could you share more details? What exactly are you trying to automate? Where are you getting stuck? Best regards
  • kmilnes on January 21, 2022
    0 upvotes
    4 Replies
    Based on other posts, it seems that the Entered Stage and Entered Stage Date properties are not editable. I'm wondering if anyone has found a clever way around that. I have a few deals that were erroneously moved down funnel, which has thrown o...
    Reply
    Guide | Diamond Partner
    January 24, 2022 13:55
    Hey @kmilnes . I believe in either the single object report tool (focused on the Deal object) or in a custom report (Deal, too) you should be able t...
  • Billy_madison on January 20, 2022
    0 upvotes
    1 Replies
    Hey Folks, We are trying to sync our activities from hubspot. however, we keep getting an error. Does anything have any experience with this and could possibly help/? Cheers
    Reply
    Community Manager
    January 21, 2022 12:39
    Hello @Billy_madison , thank you for providing this information! I would like to ask what is the current version of the extension you are using? I w...
  • PeterP on January 20, 2022
    0 upvotes
    2 Replies
    Hi all - we use phone.com as our primary VOIP phone system. One of the options on our IVR is to contact our customer support team. We would love to tie inbound calls to HubSpot Service to automatically open a ticket, create a record, pull customer i...
    Reply
    Participant
    January 21, 2022 11:29
    Thanks so much for sending this. I did look at this page on Zapier’s site. What I’m not clear on is logistically how this works. For example, if a cal...
  • Solved
    RGiesen on January 20, 2022
    0 upvotes
    4 Replies
    Hi There Hupspot Community, I am configuring the Service Ticket system in Hubspot ( i got acces to Service Starter ). And i am trying to get a report that shows me the total tickets over the last month per Associated Company. I am supprise...
    Reply
    Member
    January 20, 2022 04:14
    Aha ok thank you, that was not what i was hoping for but we will find an Solution. Thanks again!
  • MDamiani on January 19, 2022
    0 upvotes
    1 Replies
    HubSpot does not identify all duplicates in our case, e.g. because of typos of our sales team, automated creation of deals etc. I am therefore looking for a tool which allows for automated deduplication (that is deduplication which can be integrate...
    Reply
    Community Manager
    January 21, 2022 01:53
    Hi @MDamiani Thank you for reaching out. I want to tag some of our experts on this - @Phil_Vallender @Mike_Eastwood @Dan1 do you...
  • lgalina on January 19, 2022
    0 upvotes
    2 Replies
    Hello, I would like to know how does it work deletion of contact from the Restore page. There is a Delete button for each archived user on the page and when you click it the user seems to be gone. Still, when I extract archived users from Hubspot A...
    Reply
    Member
    January 19, 2022 05:35
    I`m asking about the situation when a contact is deleted from the restore page, like on the screenshot below A contact deleted in such way can ...
  • Solved
    Henryyeung on January 18, 2022
    0 upvotes
    3 Replies
    Hello everyone, I have set a property to determine with the company level, which has 3 levels: Excellent, Monitor, and Alert. The level is calculated by the level scores. Since the score will be calculated every day, the company level will ...
    Reply
    Hall of Famer
    January 19, 2022 00:59
    Hi @Henryyeung , I would probably call the property "Health Score Level (Delayed)" instead of "Previous Health score level", to avoid confusio...
  • Maadiah on January 18, 2022
    0 upvotes
    1 Replies
    Hello community I would like to know how to add a calendly link to a hubspot follow up email. Here is the context: When prospects visit my website, they will have the option of subscribing to my newsletter. I have already set up this fo...
    Reply
    Key Advisor | Gold Partner
    January 18, 2022 23:06
    Hi @Maadiah In HubSpot you can create a Follow Up Email from the form submission. If you edit your Subscription Form you will see a ...
  • Solved
    StephaneBadel on January 17, 2022
    0 upvotes
    1 Replies
    Dear Hubspot community, Fairly new user here ! We are receiving mail notifications from contact us forms on our website, this is all good, the only issue is that the mail titles are really long and not conveying the important information (Sende...
    Reply
    Hall of Famer
    January 17, 2022 21:39
    Hi @StephaneBadel , The default form submission notifications cannot be edited. It is however possible to turn off the default notifications ...
  • BLyons on January 17, 2022
    0 upvotes
    1 Replies
    Hi all! A quick organizational question. Is it typical for each staff member at an organization to have a separate, individual inbox - as well as be a member of a shared inbox for a team?
    Reply
    Hall of Famer
    January 17, 2022 10:35
    Hi @BLyons , Generally the conversations inboxes are meant to be shared channels and not a replication of an individual's inbox, see here: ht...
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