Tips, Tricks & Best Practices

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STaylor92 on April 30, 2025
Hi everyone! We have a couple of different teams that utlize out Hubspot hub in similar but different ways. As such, we've created a handful or some of custom team views for the Contact layout. While super helpful for the team, I was hoping ther read more
0 upvote
1 Reply
Hall of Famer | Partner
April 30, 2025 16:28
Hi @STaylor92 , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....read more
MTellez25 on April 29, 2025
Hello! I'm interested to know how other businesses handle form submissions/new contacts from multiple locations. Our brand is adding a second location and we are using embedded Hubspot forms on our website. My initial thought was to add a dropdo read more
0 upvote
2 Replies
Member
April 30, 2025 14:07
Thank you for your reply, @JessicaBaskey ! This was my initial thought because it seems the most straight forward but the Inbox Views can't filter ...read more
Keegan4123 on April 29, 2025
I know right now this is not possible, but hoping another thread will help push it up. Many many use cases that need this functionality. One example is a calculated margin/commission. If the product amount goes up, right now we are manually read more
0 upvote
2 Replies
Hall of Famer | Partner
April 30, 2025 00:18
Hi @Keegan4123 , This is unfortunately not possible at this stage, correct. However, other users have requested this before: https://communit...read more
Fexxi on April 29, 2025
Hi everyone, I'm looking for some best practices (resources) when it comes to using the prospecting space as a B2B SaaS business. One of the main issues we have is that some of the reps forget to create leads when they reach out to contacts/comp read more
0 upvote
2 Replies
Top Contributor | Platinum Partner
April 29, 2025 12:17
Hi @Fexxi , This is a super relatable challenge. One idea is setting up a workflow that triggers a reminder (or task) if a rep logs a call or ...read more
Solved
USotomayor on April 29, 2025
Hey everyone, Our events director would like to be the first point of contact for our leads, she would like the first email of a sequence to come from her, what is the best way to go about this? I would need another seat first and foremost right? S read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 29, 2025 10:19
Hi @USotomayor , Generally, sequence email sending / enrollment does require a Sales Hub Professional / Enterprise seat, yes: https://knowled...read more
Keegan4123 on April 29, 2025
I seem to remember somewhere that a feature to add calculations to reports to compare certain columns was released but I can't seem to figure out how to do it.
0 upvote
1 Reply
Hall of Famer | Partner
April 29, 2025 09:39
Hi @Keegan4123 , Correct, this is in beta: Settings > Product updates > All Formula Fields now in Custom Report Builder ...read more
RandyPat on April 29, 2025
Hi everyone, The proposed answer was marked as "solution" quite quickly, before I had the chance to properly validate if it was working under real conditions . https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/How-to-automate-birthday-e read more
0 upvote
1 Reply
Hall of Famer | Partner
April 29, 2025 07:41
Hi @RandyPat , The proposed solution should work - I'm sorry it isn't on your end. At this point, it would be best to reach out to HubSpot sup...read more
Philysgdy on April 28, 2025
Hi there I want to know what the correct procedure is for updating records. A customer company has 2 contacts(A and B). Contact A uses an email with the company domain. All deals are associated with Contact A who has been with the company since the read more
0 upvote
3 Replies
Top Contributor | Partner
April 29, 2025 15:32
Thanks Jess Yes it is a virtual mine field. History and associations are crucial to ongoing discussions and plans. Also contact A will for 12 months ...read more
StevePapa on April 28, 2025
Hello, first time caller here. We use Hubspot as a lead management tool for our rep network. We struggle to get reps to log into Hubspot to update deals. They receive leads through an automated webform embedded in an email when they become deal o read more
0 upvote
2 Replies
Hall of Famer | Partner
April 28, 2025 23:39
Hi @StevePapa , What you're looking for unfortunately does not exist. There is no feature in HubSpot that would send emails with deal summarie...read more
Solved
TGibs02 on April 27, 2025
Hi eveyone, Hoping to get some advice please. We have recently had a string of public holidays. Over this time there are some actions that need to be completed prior to the holiday in anticipation of people being out of the office. Has a read more
1 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 28, 2025 00:08
Hi @TGibs02 , HubSpot doesn't have any dedicated features for team communication, features are typically related to records. If those ac...read more
Solved
Keegan4123 on April 26, 2025
We have line items on all of our deals with custom properties on the products. One of which is a retail price, the deal, and the product's net price is in our wholesale amount. Currently we manually add up the retail totals from each deal and input read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 26, 2025 10:32
Hi @Keegan4123 . There you go, this is how you'd configure a deal rollup property: https://knowledge.hubspot.com/properties/create-calculatio...read more
Solved
RandyPat on April 26, 2025
Hi everyone, I'm facing a common situation and I’d like to get your advice on the cleanest way to handle it in HubSpot (as of 2025). 👉 Context: I have a "Date of Birth" property on my contacts. This property stores the real year of bi read more
0 upvote
8 Replies
Accepted solution
Hall of Famer | Partner
April 26, 2025 05:59
Hi @RandyPat , I think you're overcomplicating this 🙂 I'd argue there is no need for a "Next birthday" date prope...read more
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